We performed a comparison between Qualys VMDR and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They also have threat detection which maps threats. There is a feed that comes from Qualys when a new vulnerability is found. It tells us which machines are infected with that vulnerability."
"I like Qualys because it is a very complete product, more so than Tenable."
"It's very configurable to adjust impact to systems."
"The most valuable feature of the solution is the external channel."
"The biggest benefit is from a security operations perspective, where we are able to drive our security posture upwards by remediating any discovered vulnerabilities."
"The most valuable feature is the certificate management."
"The most valuable features are vulnerability detection and the scanning capability to enable identification of vulnerabilities across our network."
"The process of defining and discovering scans is organized efficiently."
"ServiceNow offers a range of ITSM, IT incident management, and PRCPs."
"ServiceNow has been implemented to streamline team workflows across different departments in our company. Users, including traveling leaders, were able to approve requests and authorize additional rights through the mobile platform."
"Data in reports and dashboards are easily accessible."
"Great that it's knowledge-based and you can use the flows in ServiceNow."
"I have found the workflows and integration the most valuable in this solution."
"ServiceNow is a cloud-based platform, so people won't need to worry about investing on hardware to host it. Being on the cloud, it is available 24x7. It's scalable, stable, and multifeatured, with a straightforward setup and good technical support."
"I really like what they've done with their common service data model because now I can make a connection between the business process and technology."
"The flow designer for application development is the most valuable. The newest version of flow designer allows us to develop applications quite fast. We can have custom and mobile applications. It has an interface for mobiles, and it also has a good reputation."
"The solution is a bit expensive if you do not have access to discounts."
"Qualys could improve the inbuilt dashboards."
"Qualys does have an on-prem solution, but it is very expensive."
"Improve the user interface."
"I do not like that all of the data is stored on the cloud."
"The only improvement I can think of is on the implementation side. At times it is a bit slow."
"We are moving away from Qualys to Defender ATP because I find that Defender ATP is much better at prioritizing the vulnerabilities that I should be looking at."
"Make some minimal dashboard improvements."
"Performance could be improved."
"The product’s standard user experience is not the best."
"The solution should offer better security when it comes to storing data."
"It's too complicated and there are too many options."
"The standard UI is very restricted. It doesn't look as good, compared to Remedy. Building your own UI requires some additional coding..."
"I have a problem with the way the solution's price is calculated."
"It's not user-friendly by default, but it can be customized to be customer-friendly."
"ServiceNow's mobile app should be seamless and it is not right now."
Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while ServiceNow is ranked 1st in IT Asset Management with 212 reviews. Qualys VMDR is rated 8.2, while ServiceNow is rated 8.4. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, Appian and IBM Maximo. See our Qualys VMDR vs. ServiceNow report.
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