We performed a comparison between SailPoint Identity Security Cloud and SAP Identity Management based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The customer success and support teams have been crucial."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"I appreciate all the support we receive from Omada."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The key benefit of Omada Identity is maintaining complete control."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"Access certification and provisioning are two of the solutions most valuable features."
"The initial setup isn't so difficult."
"I like IdentityIQ's granular attachment management and certification customization features."
"One of the most valuable aspects of SailPoint is its open integration interface."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"The Certification and Provisioning features are most valuable."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The setup process is straightforward."
"The most valuable feature is the user experience for managing information."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"The Omada support response time has room for improvement."
"There's a challenge with handling large amounts of data in this system."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"I would like to search on date fields, which is not possible now."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"The UI is complex."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"We faced some issues while integrating the solution with a third-party tool."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"The connectors should be improved."
"It tends to be more expensive, but at the end of the day, it works."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"I have encountered issues with the host authentication feature."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"SAP Identity Management can improve risk analysis and authority checks."
"The pricing could be better."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews while SAP Identity Management is ranked 12th in Identity Management (IM) with 13 reviews. SailPoint Identity Security Cloud is rated 8.2, while SAP Identity Management is rated 7.8. The top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of SAP Identity Management writes "Allows for seamless integration and provides a unified login experience ". SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and NetIQ Identity Manager, whereas SAP Identity Management is most compared with SAP Customer Data Cloud, Microsoft Identity Manager, Saviynt, CyberArk Privileged Access Manager and One Identity Manager. See our SAP Identity Management vs. SailPoint Identity Security Cloud report.
See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.
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