We performed a comparison between Salesforce Einstein Analytics and Tableau based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"Transparency is the most valuable feature of this solution."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"The solution has a lot of customization when comparing to Microsoft BI."
"Tableau Prep tool for data preparation is a most valuable tool."
"This solution has improved insights into quantitative data."
"It is very good for data visualization. It has very powerful visualizations and is easy to use."
"It's intuitive and highly mature"
"Although Tableau isn't the best for us when it comes to processing and working on live data, it is very good at extracting data for analysis."
"From my perspective, it enables clients to better understand our data and make better decisions based on that information."
"The product’s performance is better than other tools."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"The product is expensive."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"I also work as an SME on the platform side. Tableau is very nice and jazzy for the end-users, but there are pain points for the admins. Performance is something about which we hear a lot of complaints, such as the dashboard doesn't open in time. It performs well on the desktop but not on the server. I know that there is always a limitation when it comes to a huge amount of data or the complexity of the calculations, but we often hear from end-users about the performance on the server side. It is easy to drag and drop all the columns and do what we want, but if it is not going to load better on the server, users are not going to like it."
"Reports should be downloadable as PDF files."
"The performance could be better."
"SAP BusinessObjects has some semantic layer designs that give the flexibility to do ad hoc reporting or dashboard designing. If that can be brought into Tableau, it would be great. We have the data in the database, but we should also be able to bring something between the database and the dashboard and do some semantic layer modeling for ad hoc reporting requirements."
"When compared to Power BI, it is less user-friendly."
"Licensing and pricing options could be made better so that more users would be able to use it."
"Navigating through activities like cleansing, reshaping, and wrangling extensive or complicated datasets could prove challenging within the Tableau environment."
"It needs a little bit more advanced modeling. I would like to see functionality like Cognos has in the Framework Manager."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while Tableau is ranked 2nd in BI (Business Intelligence) Tools with 293 reviews. Salesforce Einstein Analytics is rated 8.2, while Tableau is rated 8.4. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Databricks, SAP Analytics Cloud, IBM Watson Explorer and Qlik Sense, whereas Tableau is most compared with Microsoft Power BI, Domo, Amazon QuickSight, SAS Visual Analytics and Databricks. See our Salesforce Einstein Analytics vs. Tableau report.
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