We performed a comparison between SAP Commerce Cloud and Shopify based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found the B2B, B2C and D2C very valuable."
"The tool has good performance."
"Hybris offers a platform designed for speed."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"The tool supports multiple currencies."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"The user interface can be customized."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"The most valuable feature is its strong SEO capabilities."
"Shopify can be used without any coding knowledge."
"For the initial setup phase, many online tutorials are available, making the process easy."
"It has a brilliant inventory system to help you manage your store."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"Hybris is not currently using microservices."
"The learning curve is high."
"The support team should improve the response time."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"The WCS management or content management is not that great."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
"The order processing and saving of the changes for the product should have automatic functioning."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"Many of our clients complain because it's costly and not an open-source."
SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews while Shopify is ranked 5th in eCommerce Platforms with 8 reviews. SAP Commerce Cloud is rated 8.0, while Shopify is rated 8.4. The top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". On the other hand, the top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". SAP Commerce Cloud is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud, whereas Shopify is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, CashStar and OroCommerce. See our SAP Commerce Cloud vs. Shopify report.
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