We performed a comparison between Adobe Commerce and Shopify based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The customization capabilities of Adobe Commerce are great."
"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."
"The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools."
"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."
"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."
"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"It has a brilliant inventory system to help you manage your store."
"The most valuable feature is its strong SEO capabilities."
"For the initial setup phase, many online tutorials are available, making the process easy."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"Shopify can be used without any coding knowledge."
"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."
"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers."
"The solution’s performance could be improved."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."
"The order processing and saving of the changes for the product should have automatic functioning."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"Many of our clients complain because it's costly and not an open-source."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while Shopify is ranked 5th in eCommerce Platforms with 8 reviews. Adobe Commerce is rated 8.2, while Shopify is rated 8.4. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Commerce Cloud, HCL Digital Commerce, Oracle ATG and Oracle Commerce Cloud, whereas Shopify is most compared with SAP Commerce Cloud, Salesforce Commerce Cloud, Oracle ATG, CashStar and OroCommerce. See our Adobe Commerce vs. Shopify report.
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