We performed a comparison between Symantec Endpoint Security and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"The setup is pretty simple."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The solution was relatively easy to deploy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It's a robust product."
"Some of the features that were important were a built-in firewall and device control."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"The fact that it has centralized management is the most valuable feature."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"The features are very nice. We are getting updates continuously from the Symantec side regarding any attacks, such as zero-day attacks. Symantec helps us in mitigating any attacks or threats early."
"Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application control. I can control the type of external media that can be connected with endpoint devices and protect them from malicious files and devices such as USB."
"This product is valuable for ransomware protection, general malware protection, and network exploitation protection."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"The most valuable feature of the solution stems from the support it provides."
"The solution is stable."
"The EDR and reports were helpful in improving our organization."
"The product is pretty strong in terms of security and their features are very good in that respect."
"The threat analysis functionality is good."
"It uses machine learning and behavioral analytics for advanced threat detection and response."
"The solution is not user-friendly."
"Cannot be used on mobile devices with a secure connection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool."
"The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
"Sometimes tech support is a bit slow to find a solution."
"When, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec."
"Since the division of the company, we have experienced a lack of support."
"It should support the next-generation IPS. Currently, it supports only IPS."
"Must push to EXE files to the endpoints."
"The technical support could improve because when you reach level one support there is a lot of delays."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."
"The solution needs expanded endpoint query tools."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
"Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls."
"The solution would be more effective if there was a way to block automatically based on behavior."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 62 reviews. Symantec Endpoint Security is rated 7.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our Symantec Endpoint Security vs. VMware Carbon Black Endpoint report.
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