Broadcom DX APM is the first APM monitoring solution that was in place in our company. We have been using Broadcom APM from the start, but it was the old version of 10.7. 

We were supposed to upgrade to DX APM by February or March 2023, but it was delayed due to some subcontractor issues and other challenges.

So, we are currently in the re-assessing stage. 

When we made the decision, at the time there were no other vendors in this space. Periodically, we do a reassessment of the portfolio. Unfortunately, CA did not do well recently.

Actually, folks who originally were with Wiley Tech, their start-up companies have finally matured enough to the point where we can seriously consider them as alternatives.

We did not previously use a different solution. We just did a PoC.

We did not have a previous solution. This was brought in because we had a new app. The app was not stable, it wouldn't stay up.

We are currently doing a POC with AppDynamics.

I personally didn't use any other solution, but my company did use the IBM APM tool.

No, but we have retired similar solutions in favour of APM, e.g. Tivoli.

There was no application performance management solution prior to the introduction of CA APM. Thus, we are still in infancy from a culture perspective. Customers are still learning as they use it often as possible.

I have been here since 2010 and they have been using APM since. I really didn't have a APM solution, so this is the first time we've used an APM.

My experience has been mainly that an existing solution did not work as well, or doesn't scale as well, and so this one, CA APM, was looked at, evaluated, and decided. Some of them were above my pay grade. Once the decision was made, that's when I was involved.

In my current role, I came and the tool was already there. I was hired as a subject-matter expert on it, because I have had previous experience with it. I did not have to make that choice about changing solutions. 

I was not working in APM when we brought it in, so I don’t know for sure if it replaced anything.

We had nothing in place previously.

We have multiple solutions, like CA APM, and Pinpoint. 

We did not have any previous solutions.

We have had numerous solutions. We are in a process of moving over towards the CA framework.

Nope similar, there was a tool from IBM but was not as good as this one.

We didn’t have a previous solution.

I have always used CA APM.

We already had a competing solution. We weren't getting the value we needed out of it. We were still having problems. We couldn't find the actual root cause very easily with that solution, so we started evaluating others.

We looked at many others and this seemed to be the best fit for our organization.

Really, the most important criteria when selecting a vendor is value for dollar. As any business, we're looking for values and it's not just, "Is it better?" But, "Is it better enough to be worth the cost?" Or, if it's cheaper, that's also great.

For cloud monitoring, we had another tool and we had to switch because of the costs and features. Introscope has been running for a while.

No. Telecom clients (more than 3) were not using a solution similar to this one.

No, not for the APM part.

We previously used IBM Tivoli and BMC products.

There was nothing in place previously.

We have New Relic as well for a specific monitoring need.

The company has used a different solution previously, but I haven’t personally.

It was the only tool in 2006 to provide the transaction trace feature. As mentioned before, it transforms an application from a black box to a gray box, that's why we knew that we needed Introscope (now CA APM).

Where I started with the company, we were seeing outages daily. No one could really track what the problem was at the time. 

Since implementing this solution and having that information, the data to work off of definitely reduced that to basically nothing. It is custom code, so it is definitely a little difficult compared to some others, but it definitely helped us. For the most part, we run constantly without any issue at this point because of APM.

Yes, we used open source utilities. We could not scale the open source utilities to manage our enterprise applications.

We chose the CA APM solution several years ago for the set of features and the stability of the company behind the product.

I personally haven't used other solutions. I was hired here specifically because I have experience with Intrascope at my previous job and we had actually deployed it there as our first APM solution.

We were not previously using a different solution.

Previous to using this solution, we had a really large gap in our monitoring tools, and so it was just something that needed to be addressed, and CA APM was the right solution for us.

No other solution has been used.

There was no previous solution in use.

I have used AppDynamics in the past, and its customization is not as simple as that of CA APM.

This is the first time I am working with an APM solution.

I'm not a person who gets to make the investment decisions. I basically get to use whatever the company provides or makes available.

Some of the previous versions were available, but they were much more difficult to implement. The newer version takes a lot of that complexity out of it.

I'm more of an end user of the product, and it's much easier. Some of it is automatically implemented. That's what I like about it.

We used a different solution and we switched because this one was more stable and did not impact application response times.

It was a management decision five years ago as they wanted to work with CA. It was because we wanted to keep our IT management software under one umbrella. This was a high-level decision.

Previously, we worked with Dynatrace and AppDynamics. We changed because our organization decided to go with the enterprise licensing options that CA offers.

We used an in-house developed application before CA APM. Our monitoring needs had grown and the solution we previously used no longer could meet our needs.

We did not use another solution, although I know of other one. I think Introscope is a more complete solution.

Several customers were using others like IBM Tivoli or an HP solution, but they don't offer an easy way to quickly check the state of the monitored app. Also, they didn’t offer a good customer experience.

Other teams have their own products -- Splunk, NetFusion or NetQoS -- but we're slowly hoping to turn them over to CA.

We used when it was still Wiley Interscope. Then they were then bought by CA, so it was a natural progression into the CA product.

AppDynamics and Dynatrace are equally good solutions.

We did not use any other solution.

Yes. Part of the organization uses HP BAC Insight. We switched to CA APM as HP support was not TOP and a new direction was chosen at the corporate level.

We also use AppDynamics.

No.

Previously, I have used another solution but in a different institution.

I did not previously use a different solution.

This is our application monitoring solution.

No previous solution.

Our CA partner suggested we use this product.

We previously used IBM ITCAM.

Other parts of the organization are using Dynatrace, but both products are very capable.

I have experience in AppDynamics, BMC, and HP APM. It all depends upon the client’s requirements. I chose this product as it was fulfilling all the stated requirements.

No, I haven't used any other APM Solution.

I had used several tools but for different projects.

Yes, I used a different company before, Dynatrace, who is a major APM player. I also used a bit of AppDynamics.

We switched because of efficiency and cost. I think CA APM is a very effective solution. 

This was the first one.

I used logs to study applications' behaviour, but that requires a separate team to properly handle it. There was dependency on their workflow. Now, we don't require a separate team. Additionally, the CIO can see the reports on his mobile.

Professionally, I have worked only with CA solutions but I have tried different solutions in test environments.

We switched because the product we used before CA APM didn't show application/transaction performance.

It is the first APM suite that I have used.

We deployed at a customer site where they were using ITCAM. It was incorrectly implemented, was cumbersome to deploy, and was not that efficient in providing deep-dive diagnostics.

No previous solution was used.

We did not use any other solution previously.

Previously, we were using a different solution. The reason we switched was because CA APM fits better to our monitoring needs.

I did not previously use a different solution.

We did not use other solutions, but we have some ideas about other solutions.

Other solutions are very much self0explanatory and easy to understand.

Others have on-premises as well as SaaS solutions.

We used HPE Diagnostics earlier. But since the client already had an existing license of CA APM, he wanted to leverage the existing toolset rather than going for new tools.

We used a different solution in the past. We switched because of this solution's end-to-end analysis feature.

We selected CA APM as opposed to other solutions in the market because it has a solid install base and is notorious for integration with other products including monitoring platforms, service desk and ERPs. We had the challenge of promoting a radical change of posture of the IT organization from reactive to proactive. One of the biggest factors was that the impact was a heterogeneous IT environment!

We did not use any other solution.

There was no solution in place previously.

We switched to Introscope because of bad usability of our previous solution and its very restricted features. The price vs. service proportion was better on this product.

We had a presentation from CA and everybody from the product management side was impressed by it. We are still evaluating it.

We previously used a different solution, and we switched because of APM integration.

Only open source solutions.

I tried different solutions, but CA APM is the most complete solution on the market.

There was no previous solution in place.

Yes, Nagios open source software.