We provide services to clients that have to do with their websites. For a company like ours, we needed a product that could safeguard our workstations.
We need to provide our customers with a safe and secure environment to win their business, and choosing Check Point Harmony Browse was and still is the best decision we've made.
It gives our customers a sense of security they might not have found anywhere else.
Since our move to Check Point Harmony, our client relationship has improved dramatically.
Since our move to Check Point Harmony, our client relationship has improved by quite a bit. Our trust rating has gone up immensely, and we couldn't even fathom the level of change we experienced until one of our clients mentioned it.
We were hesitant to make this change in the beginning. However, we all have finally agreed to finalize the switch, and we have not looked back.
The support was also very different from what we were used to; they go above and beyond to make sure that our concerns are fixed in no time.
Their support is top-notch, and their technology is cutting-edge. We had a little problem when it came to deployment. However, their support has helped us throughout the entire process. They also educated us and answered all our questions, even though some of them may have sounded ignorant. We appreciate a great support team, which has been a great factor in deciding to stay with them and renew our product. They're easy to reach out to and will not stop until all our issues are resolved.
They can maybe improve the deployment strategy.
Having local support everywhere in the world would be helpful.
Our deployment has taken a while to complete as there were some issues with the OS we were using. This was handled by their support team with great success; however, it would have been best if it was completed in the time frame that was originally discussed. We're still very happy with the overall support that we are getting, and that's really all we can ask for.
I've used the solution for over a year.