ITC Administrator at a non-profit with 11-50 employees
Real User
Stable solution that provides secure access to your network and applications
Pros and Cons
  • "A reliable and stable solution for remote network access."
  • "The pricing is a stumbling block to scaling our utilization of Cisco products and we would prefer to use more of them."

What is our primary use case?

We use Cisco SSL VPN mostly as a secure way to access our business applications remotely.

How has it helped my organization?

It provides a solution for our secure remote access.

What is most valuable?

Usability is the most important feature for me. The stability is really good and it is very important to usability. I think this product is number one for stability. At the end of the day, the speed depends on stability. Once the solution is stable that means the speed is also okay. But really it matters the base connection.

What needs improvement?

I am mostly satisfied with the product. The biggest issue and the reason we do not make more use of it is the pricing. If Cisco can provide us discounts like Microsoft we could make better use of the product. There are other organizations providing discounts to non-profits. They realize the need, and they are creating programs. Microsoft has discount programs for non-profits. With Amazon, we have joined a special program where they are providing us services at a discount for non-profit. Cisco is quite expensive in comparison. So we decide to use what makes the most sense for our model. We see that there are these offers and we decide to use Amazon for some purposes. 

So if Cisco did have a similar program — a non-profit program — it would be great for the utilization of other products as well. We don't have a big budget like enterprise businesses and we budget more like a small business does. But at the moment, for Cisco, we pay the same price that everybody else pays. If they had programs for non-profits, more non-profits would join the program and make use of their services.

We would like to expand to use many other products from Cisco as well. We need them. But we're not able to choose them because of the pricing. We want to use the Cisco products because they service the enterprise level and we would like to have Cisco firewalls, switches, and everything. Unfortunately, the pricing is making us get out from incorporating Cisco products.

Buyer's Guide
Cisco IOS SSL VPN
May 2024
Learn what your peers think about Cisco IOS SSL VPN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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For how long have I used the solution?

We have been using the product a little over four years.

What do I think about the stability of the solution?

As for stability, it is one of the best features of the product. A stable connection is the reason we use the product.

What do I think about the scalability of the solution?

We have roughly fifty users who are using it at the moment. Initially, we started with only a small number of users. So the usage of the product has been pretty scalable. At the moment we are not planning to scale our usage of Cisco products more, but that need depends on the business growth and the number of staff who need access. Things may change.

How are customer service and support?

We have not really used Cisco's technical support because local support is good enough for us. After it is set up and stable then it doesn't really need much maintenance or attention.

For us, in using the local support the wait is sometimes quite a long time. But it's okay for us.

Which solution did I use previously and why did I switch?

I have used Fortinet as well and that product is stable as well. It is another solid, stable solution. They provide similar stability, features, and functionality. There are some other products we still use for other things because of Cisco's lack of discount programs for non-profit organizations.

How was the initial setup?

The initial setup for the VPN straightforward. It is user-friendly and easy for someone to set up.

What about the implementation team?

We didn't require any assistance for the setup or implementation. We did it ourselves. It was really quite simple.

What's my experience with pricing, setup cost, and licensing?

The product is a bit expensive compared to some other products. If they could lower the prices, it would be great.

What other advice do I have?

Cisco does have really good products and good services but pricing is not allowing us to take advantage of their enterprise solutions.

On a scale from one to ten where one is the worst and ten is the best, I think Cisco SSL VPN is an 8. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Umair Siddiqi - PeerSpot reviewer
Network Security Specialist at a government with 1,001-5,000 employees
Real User
Very easy to install and you don't need a username or password
Pros and Cons
  • "The setup and installation was easy."
  • "The servers should be more user-friendly."

What is our primary use case?

We primarily use this solution as browser and I like that you don't need a username or password to browse.

What needs improvement?

Sometimes browsers are not able to support a certain file, so that is something that can improve.

For how long have I used the solution?

I have been using the solution for four years on premise.

What do I think about the stability of the solution?

The solution is stable if you have a stable internet connection.

How was the initial setup?

The setup and installation was easy. We had the help of a Cisco integrator, because one needs support from the system team to access your server and your VPN. So you basically have to know all the information about the server if you want to have access.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is reasonable - G Grade.

What other advice do I have?

On a scale of one to ten, I give this solution an eight. In the next version I would like to see easier installation that allows a default to open un-trusted servers. The servers should be more user-friendly too. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco IOS SSL VPN
May 2024
Learn what your peers think about Cisco IOS SSL VPN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,976 professionals have used our research since 2012.
Solution Architect at a energy/utilities company with 1,001-5,000 employees
Real User
Reliable, convenient, and easy, it always works if configured well
Pros and Cons
  • "The most valuable features are that it's reliable, convenient, and easy. It always works if configured well."
  • "I would like for it to have support for the Dutch language. I typically use English in 99% of our communications but for some people, it matters."

What is our primary use case?

We use the on-premises deployment model. Our primary use case of this solution is to support remote office workers.

What is most valuable?

The most valuable features are that it's reliable, convenient, and easy. It always works if configured well.

What needs improvement?

I would like for it to have support for the Dutch language. I typically use English in 99% of our communications but for some people, it matters. 

For how long have I used the solution?

I've been using this solution for fifteen years.

What do I think about the stability of the solution?

Stability is good. 

What do I think about the scalability of the solution?

I don't have any issues with scalability. We have around 3,000 users. 

How was the initial setup?

The initial setup is straightforward. The time it takes to deploy depends on the product internally. It took a couple of months. It was a phased approach, that was not due to the complexity of Cisco. In total it took a couple of months. 

What about the implementation team?

We used an integrator for the deployment. 

What other advice do I have?

It was quite easy to set up. I don't get any complaints about it. 

I would rate it an eight out of ten because I would never give a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Technology Manager at a real estate/law firm with 51-200 employees
Real User
Easy to set up and the technical support is very good
Pros and Cons
  • "The solution is very stable."
  • "The pricing needs to be better."

What is our primary use case?

Our primary use case of this solution is for business operations.

What is most valuable?

I find each and every feature of this solution valuable.

What needs improvement?

The pricing needs to be better because you need a license for every device.

For how long have I used the solution?

I have been using Cisco SSL VPN for around four years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

There are no issues when it comes to scalability.

How are customer service and technical support?

We get local support and we are satisfied with the support we get.

How was the initial setup?

The initial setup wasn't complicated at all and the installation was done by resellers.

What other advice do I have?

Nothing is perfect and my advice to others would be to look at their requirements before they choose a solution. Cisco has been tested and used widely so there are virtually no issues in terms of selecting Cisco. But it's up to each client to determine what they need when it comes to things like trafficking. 

Additional features that I would like to see included in the next release of Cisco VPN is that it should be compatible with all the devices like mobile devices, laptops, or iPads. 

On a scale from one to 10, I will rate this solution an eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1083 - PeerSpot reviewer
Manager of Operations at a tech company with 51-200 employees
Vendor
Cisco's SSL VPN device ASA, provides easy to setup features for remote access, secured and private networks.

Valuable Features:

Virtual Private Network over Secure Socket Layer protocol has already been in business for quite some time now. Brands like Cisco, D-Link, and Netgear have already launched their products a few years back. Though there are many brands, Cisco is still leading the market. Cisco's new ASA device for SSL VPN, has made a new gateway for the technology. While the product is still under review and it has to pass many exploitations and critics, ASA has certainly made a new revolution in SSL VPN technology. With Cisco's ASA hanging around, no more configuring separate gateways, and tunneling complex networks with complicated authentication procedures. Simple user based authentication is possible now with the launch of a new device. The device will let you configure a standard set of users and groups for user based authentication. Hence, the hassle free setting up and operation.

Room for Improvement:

Cisco ASA system doesn't provide interface with radius based user mapping, other than the standard schema of users and groups. This is the one field where you may have trouble with while setting up the device, with your already configured secure network. ASA only provides single network based access control list features. This is a drawback if you have multi-layered networks and several VLANs. The flexibility is lost. There has been a compatibility issue of the device with Windows Internet Explorer version 8. Cisco has provided a beta version to resolve the issue.

Other Advice:

Cisco SSL VPN is a bag of mixed features. Some of these features will let you set up an easy secured and remote access of individual networks. At the same time, some of these features will cause some trouble with your already configured network. While we know that SSL VPN is an advanced technological step towards achieving a more secured network against ever growing multiple networking threats, Cisco's SSL VPN device is definitely a wise choice to pick.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect at Ostec
Real User
Top 5
Has a user-friendly interface and is easy to install
Pros and Cons
  • "The user interface is user-friendly."
  • "In terms of what needs improvement, it should have better integration. Although, it might have already been taken care of."

What is our primary use case?

We use the on-prem deployment model of this solution. 

What is most valuable?

The interface is user-friendly. 

What needs improvement?

In terms of what needs improvement, it should have better integration. Although, it might have already been taken care of.  

For how long have I used the solution?

I have been using this solution for more than seven years.

What do I think about the stability of the solution?

It's been stable for as long as I've been using it. Any issues that we had didn't come from this solution, they were from a third-party. It is stable. 

How are customer service and technical support?

Their technical support is good.

How was the initial setup?

The initial setup was easy. It was easy to install. 

What other advice do I have?

I would rate it a nine out of ten. In order to make it a ten, it should have better integration.

I would recommend this solution to someone considering it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Presales Engineer at E-DATA TEKNOLOJİ
Real User
Stable with good technical support and a good command line interface
Pros and Cons
  • "I like to work with the CMD command line because it's easy and it doesn't take very long to configure."
  • "It can be difficult to find service and at times we cannot connect with the internet easily."

What is our primary use case?

The primary use case for this solution is to connect offices to their services through the VPN tunnel.

The deployment model we are using is on-premises.

What is most valuable?

It is easy to create. I like to work with the CMD command line because it's easy and it doesn't take very long to configure.

It works quickly compared to other solutions.

What needs improvement?

It can be difficult to find service and at times we cannot connect with the internet easily. It should be easier to find an internet connection through vendors.

They could have a better internet router solution.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

We have a minimum of ten users, and a maximum of one hundred and fifty users.

How are customer service and technical support?

The technical support is good.

What about the implementation team?

We contacted a consultant, a reseller, and an integrator to implement this solution.

What other advice do I have?

I would recommend this solution to others.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco IOS SSL VPN Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Cisco IOS SSL VPN Report and get advice and tips from experienced pros sharing their opinions.