Fortra's Agari and Abnormal Security offer advanced email threat protection, with Fortra focusing on real-time email monitoring and reporting capabilities while Abnormal Security focusing on its behavioral AI engine to analyze email activity and identify anomalies that deviate from normal user behavior. Fortra's pricing structure is highlighted for its transparency and affordability, while users praise Abnormal Security's efficient customer service. Both products deliver on their promises, providing significant value and ROI to their users.
The summary above is based on 15 interviews we conducted recently with Fortra's Agari and Abnormal Security users. To access the review's full transcripts, download our report.
"The good part is that you don't have to configure it, which is very convenient."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The basic features are okay and I'm satisfied with the Defender."
"Since we have started using the solution, there have been fewer compromises."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"I have never encountered any stability issues with Abnormal."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"If spam or some kind of malicious email gets past Mimecast and gets into our email environment, we can go into Agari and we can search for it."
"I am impressed with the tool's discovery capabilities which help me find out who is sending the emails on the company's behalf. I also find the ability to detect and generate reports on phishing emails a valuable feature."
"It is really important for large companies to have the brand protection that is provided by Agari."
"It comes with a lot of helpful tips for complicated areas."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There is room for improvement with the UI."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The pre-sales cost calculations could be more transparent."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The company should focus on adding threats that the solution is currently unable to detect."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"One feature I'd love to see is outbound scanning."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"The biggest pain point for us is the lack of support for on-premise email systems."
"I would like to have the ability to customize the auto-remediation feature."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"The pricing for academic institutions and student mailboxes is challenging."
"The protocol is quite complicated, which may not be something that could be improved, but it would be better if it was simplified."
"Some customers in the financial sector do not like the cloud solution because they don't want data to be transferred to a US-based cloud."
"The product's user interface is clunky. We have difficulty in finding what we need. I would also like to see automation in the onboarding processes."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Abnormal Security is ranked 9th in Email Security with 8 reviews while Fortra's Agari is ranked 27th in Email Security with 4 reviews. Abnormal Security is rated 9.6, while Fortra's Agari is rated 8.6. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Fortra's Agari writes "Helps to detect and generate reports on phishing emails and saves from email compromises ". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Cisco Secure Email and Avanan, whereas Fortra's Agari is most compared with Proofpoint Email Protection, Cisco Secure Email, Valimail Monitor and Mimecast Email Security. See our Abnormal Security vs. Fortra's Agari report.
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