We performed a comparison between Accedian Skylight and Scout APM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"The product can scale."
"The UI interface of Accedian Skylight could improve."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"This solution is expensive compared to some others."
"I can't recall coming across any missing features."
Accedian Skylight is ranked 16th in Application Performance Monitoring (APM) and Observability with 23 reviews while Scout APM is ranked 32nd in Application Performance Monitoring (APM) and Observability with 1 review. Accedian Skylight is rated 9.0, while Scout APM is rated 10.0. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, Dynatrace and Zabbix, whereas Scout APM is most compared with Zabbix, Datadog, Prometheus, New Relic and Grafana.
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