We performed a comparison between Acronis Cyber Protect and Quest Rapid Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."
"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."
"Acronis has a very rich functionality."
"The solution has all the features I need and user friendly."
"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The best feature of the solution is the user interface."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"The solution's error handling can be improved specifically for Linux errors."
"The reporting can be improved."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"A little bit more integration would be good. It should support broader platforms."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"The solution's reporting feature could be better."
"The solution could be better if some of the features were more in-depth."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Quest Rapid Recovery is ranked 24th in Backup and Recovery with 18 reviews. Acronis Cyber Protect is rated 8.2, while Quest Rapid Recovery is rated 8.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Quest Rapid Recovery writes "Allows us to do point-in-time recovery and mount the whole server and saves quite a bit of time". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Azure Backup, Dell PowerProtect DD (Data Domain) and Veritas NetBackup. See our Acronis Cyber Protect vs. Quest Rapid Recovery report.
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