We performed a comparison between Agiloft ITSM ITIL Service Desk Suite and Ivanti Neurons for ITSM based on real PeerSpot user reviews.
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Agiloft ITSM ITIL Service Desk Suite is ranked 31st in IT Service Management (ITSM) while Ivanti Neurons for ITSM is ranked 10th in IT Service Management (ITSM) with 14 reviews. Agiloft ITSM ITIL Service Desk Suite is rated 10.0, while Ivanti Neurons for ITSM is rated 8.2. The top reviewer of Agiloft ITSM ITIL Service Desk Suite writes "We use it for handling requests. It has reduced the IT staff required". On the other hand, the top reviewer of Ivanti Neurons for ITSM writes "The solution comes with a host of features for hyper-automation". Agiloft ITSM ITIL Service Desk Suite is most compared with Clarity SM, whereas Ivanti Neurons for ITSM is most compared with ServiceNow, JIRA Service Management, BMC Helix ITSM, ManageEngine ServiceDesk Plus and Cherwell Service Management.
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