We performed a comparison between Akamai Enterprise Application Access and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Microsoft, Palo Alto Networks and others in Cloud Access Security Brokers (CASB)."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"One on the main benefits is protection all time from anywhere."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"Overall, we're very happy with our product."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Tech support is good."
"After a proper implementation, the maintenance is very low."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"It also needs better integration with other applications as well. There are some restrictions."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"The OS capabilities and WSL support could be improved."
"Technical support could be better."
"When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. "
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Akamai Enterprise Application Access is ranked 15th in Cloud Access Security Brokers (CASB) with 3 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Akamai Enterprise Application Access is rated 9.0, while Zscaler Internet Access is rated 8.2. The top reviewer of Akamai Enterprise Application Access writes "Very scalable, convenient, and stable protection against attacks". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Akamai Enterprise Application Access is most compared with Zscaler Zero Trust Exchange, Appgate SDP, Netskope , Prisma Access by Palo Alto Networks and Cloudflare Access, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
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