We compared Akamai and Azure Front Door based on our user's reviews in several parameters.
Akamai and Azure Front Door both offer exceptional performance, reliable content delivery, and advanced security measures, but differ in customer service with Akamai receiving high praise for quick and efficient support. Akamai is commended for personalized solutions and strong analytics capabilities, while Azure Front Door is lauded for seamless integration with other Azure services and robust monitoring features. Both platforms offer positive ROI, with user feedback noting scalability and cost-effectiveness. Areas for improvement include enhancing speed and stability for Azure Front Door and improving performance and user interface for Akamai.
Features: In terms of valuable features, Akamai stands out for its exceptional performance, reliable content delivery, advanced security measures, efficient caching, and comprehensive analytics capabilities. On the other hand, Azure Front Door is appreciated for its efficient traffic management, powerful security measures, scalability, high availability, seamless integration with Azure services, simplified content delivery, improved performance, enhanced user experience, and robust monitoring and analytics capabilities.
Pricing and ROI: Akamai's setup cost is minimal and straightforward, with flexible and customizable licensing options. Users find the pricing reasonable and competitive. Azure Front Door has also received feedback on pricing, setup costs, and licensing, but specific details are not provided., Akamai's ROI is demonstrated through improved website performance, loading times, customer satisfaction, conversion rates, DDoS attack mitigation, and overall website security. Azure Front Door's ROI is highlighted by its ability to effectively distribute traffic, enhance website performance, scalability, cost-effectiveness in traffic management, and seamless integration with other Azure services.
Room for Improvement: The Akamai product could benefit from enhancements in performance, speed, user interface, navigation, customer support, responsiveness, latency issues, and reporting features. On the other hand, Azure Front Door may need improvements in performance, stability, user-friendly configuration, error handling, troubleshooting capabilities, customization options, and security concerns.
Deployment and customer support: The user feedback for Akamai and Azure Front Door shows that both products have varying durations required for establishing a new tech solution. However, it is important to note that the reviews for Azure Front Door specifically mention not separating the timeframes if they refer to the same period., Akamai's customer service excels with responsive assistance and personalized solutions. Users praise their knowledge and professionalism, while Azure Front Door receives positive remarks for efficient and helpful support and prompt responses.
The summary above is based on 20 interviews we conducted recently with Akamai and Azure Front Door users. To access the review's full transcripts, download our report.
"The solution's technical support is very good...The installation phase of Akamai was easy."
"Akamai is leveraged by many top-level businesses, ensuring reliability and support in case of outages or issues."
"As of now, the best thing about Akamai is WAF, and though CDN is a good feature, it comes in second place when compared to WAF. I am very impressed with the WAF offered by Akamai."
"The solution is very sustainable and flexible."
"Akamai's scalability is good."
"Akamai has a very established network of PoPs globally."
"Akamai provides low-latency throughput."
"The most valuable feature in managing web traffic has been the ability to handle vertical scaling effectively."
"Has a great application firewall and we like the security."
"I particularly appreciate its load-balancing capabilities as it allows us to manage multiple instances and support a global presence effectively."
"The most valuable feature is that you can implement resources globally. It does not depend on location and ability or something like that. This is to connect clients around the world."
"The price is one of the most important aspects of the product. It's quite affordable."
"It inspects the traffic at the network level before it comes into Azure. We can do SSL offloading, and it can detect abnormalities before the traffic comes into the application. It can be used globally and is easy to set up. It is also quite stable and scalable."
"I am impressed with the tool's integrations."
"The web application firewall is a great feature."
"Rules Engine is a valuable feature."
"The product's scalability can be improved since certain shortcomings regarding the security part of the solution currently exist."
"I'd like to see improvements in log files and data visualizations within the interface."
"It would be better if we could be notified about specific attacks."
"Their support is very slow. If you file a support ticket, it takes a long time before it gets resolved."
"When we open tickets, we have a delay in response times."
"Sometimes a little hard to navigate around the user console."
"The solution could offer more integrations."
"I'd like to see more Web 3.0 and IoT solutions."
"My suggestion for improvement would be to enhance the Data Export feature to include specific tables, particularly the Azure Diagnostics table."
"There's a limitation on the amount of global rules we can add."
"The product's features are limited compared to Cloudflare. The tool also doesn't work well in a hybrid environment. I would like to see a way to add personalized APIs in the system."
"This is a relatively expensive solution."
"It lacks sufficient functionality."
"I'm responsible for the governance and cost control of Azure. I'm not a specialist in any products and therefore I couldn't really speak effectively to features that are lacking or missing."
"We should be able to use Front Door defenders with multiple cloud vendors. Currently, they can be used only with the Azure cloud. Azure Front Door should also be able to do global load balancing and provide internal front door services. Microsoft should clearly define what Traffic Manager, Application Gateway, and Azure Front Door products do. These are similar products, and people get confused between these products."
"The product needs to improve its latency."
Akamai is ranked 3rd in CDN with 18 reviews while Azure Front Door is ranked 2nd in CDN with 10 reviews. Akamai is rated 9.0, while Azure Front Door is rated 8.8. The top reviewer of Akamai writes "An easy to setup product offering multiple useful functionalities under a single package". On the other hand, the top reviewer of Azure Front Door writes " An easy -to-setup stable solution that enables implementing resources globally and has a good technical support team". Akamai is most compared with Cloudflare, Imperva DDoS, Amazon CloudFront, Fastly and AWS Global Accelerator, whereas Azure Front Door is most compared with Amazon CloudFront, Cloudflare, Microsoft Azure Application Gateway, AWS Global Accelerator and Azure Firewall. See our Akamai vs. Azure Front Door report.
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