We performed a comparison between AlertSite and Runscope based on real PeerSpot user reviews.
Find out what your peers are saying about Postman, F5, SmartBear and others in API Monitoring Software."I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"There are custom reports available along with the inbuilt reports."
"We have the ability to populate environment variables using scripts. This allows us to keep the configuration mostly dynamic and avoid a lot of manual updates when something changes."
"When it's a problem on our side, the server is down, or there is a lack of memory, the first thing to break is the API, because the calls can't be processed. So we know exactly at that moment because we receive notifications, and we can take action. It doesn't only notify us of the type problem, but it also links it to our servers."
"It is a cloud-based environment for building and executing tests, which allows me to focus on building, running, and reviewing test results."
"We can receive an email and slack notifications if tests are failing/passing."
"It helps us verify that production deployments do not break the features our customers use."
"We utilize modular tests based on environment variables. These have saved QA a lot of time when setting up our back-end automation."
"The schedule is definitely the most valuable. Also, being able to check the JSON attribute values is helpful. We always check the attributes. Finally, the notifications are helpful as well."
"It uses JavaScript which is easy."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"It is not compatible with all of the product platforms that we use."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"There are not many options for scalability."
"the built-in editor for the scripts can be improved a lot. Instead of making such a basic editor, maybe include a little more so it is easier to look at things and debug."
"We would like the ability to configure Runscope behavior when a given test has its schedule modified. That is, in a non-production environment, we often need to pause a test (either by removing it from the schedule or adjusting its frequency) and this results in the automatic kick-off of this test in all other environments. We would like the ability to simply pause a test for a specific shared environment without causing additional tests to be started."
"Currently, we can only schedule to the nearest five minutes, one hour, two hours, etc. If we could set up the exact time that we want it to run, that would be good because sometimes we have one service that crosses another service."
"We would like to have an improved ability to share a set of tests across different environments (e.g., dev, stage, and prod)."
"Reliability. I would like to see more money invested in disaster recovery testing of the application. The product should be hosted across several AWS regions so if there are issues with an EC2 instance in a particular region, the whole application won't be affected. Once or twice a year there are issues with AWS that causes the reliability of the application to suffer."
"If you forget to set the default environment during test creation, you have to go through every test and make sure that it is set to the environment that you prefer if using shared environments. If there was an option to force all tests within a bucket into a specific environment with one click, this would save a lot of time."
"I would like to see easier integration and display of test results so that the data could be shared via a dashboard within our company. (Some integration is possible, provided you use one of the supported platforms)."
Earn 20 points
AlertSite is ranked 3rd in API Monitoring Software with 5 reviews while Runscope is ranked 4th in API Monitoring Software. AlertSite is rated 8.0, while Runscope is rated 8.8. The top reviewer of AlertSite writes "Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI". On the other hand, the top reviewer of Runscope writes "Enabled us to set up automatic regression tests that cover everything we need to monitor". AlertSite is most compared with Dynatrace, New Relic, Datadog, ITRS Geneos and Postman, whereas Runscope is most compared with Postman.
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