We compared Microsoft Azure and Amazon AWS across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing Microsoft Azure and Amazon AWS, Azure is praised for its manageable setup, support, and documentation. It offers a wide range of features, an intuitive interface, and strong integration with other Microsoft solutions. However, it may be challenging for beginners and lacks user-friendliness in certain aspects. On the other hand, AWS provides quick deployment, extensive features, and strong integration capabilities. Users appreciate its scalability, reliability, and cost-effectiveness. However, some users find AWS pricing to be high and suggest improvements in areas like user interface, security, and billing.
"Amazon AWS contains a lot of helpful services."
"It has several valuable features, but the load balancer, auto-scaling, and RDS database are the main ones. It is a complete cloud infrastructure solution."
"The experience with Amazon AWS is error-free. That was also, of course, something that I really appreciate. That means it's really well-tested and, as published or as declared."
"The most valuable feature is that it is simple."
"Our primary use case is to use the solution for running many relatively small instances for back office applications and various other business important applications."
"We write a lot of Lambda functions for various services, as well as serverless functions."
"User friendly solution."
"It has many choices of computer options, storage options, and even database options."
"The solution is secure and easy to use."
"The most valuable features of Azure for me are its ease of management, recoverable virtual machines with backup support, excellent customer support, and user-friendly interface."
"The most valuable feature is the instant availability of resources."
"The system is more secure, and this is valuable."
"It is quick and easy to deploy. It is flexible, and we can deploy a resource anytime. We like and prefer the pay-as-you-go model."
"The valuable features of Microsoft Azure are that it is cloud-based and has good storage. The storage is completely managed by Azure. We do not need to do any patching of security because it is handled by Azure which is a benefit. The solution is fully compatible with the Microsoft technology stack and is very scalable."
"Azure offers broad compatibility with both structured and unstructured data. For example, we use PostgreSQL for storing Azure's official data and manage various types of data, including tabular and image data, accommodating the storage of all data types we handle. So, in many ways, Azure simplified the data storage and management needs."
"The technical support has been good."
"I'd like the solution to be more plug-and-play."
"Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS."
"User personalization and robotic process automation services need to be mature enough. More APIs are required for robotic process automation services. Azure is more mature in terms of user personalization and robotic process automation services. The document processing can also be better. Whenever we want to do any kind of document management, I try to do OCR, ICR, etc. The functionality in AWS has to be more like that."
"The pricing is something you have to watch. You really have to constantly optimize your costs for instances and things like that. That can become a job in itself to manage just from a budgeting standpoint."
"I would like to receive some alerts when my consumption is getting out of the normal range."
"More complete and specific training for many of the technologies, specifically with Python Django and the CMS (Mezzanine)."
"In terms of improvement, they should try to give more emphasis to the VoIP system."
"The product should reduce carbon emissions."
"The solution should improve the shared cache. For the shared cache, Microsoft uses RADIUS third-party services. We have a lot of trouble with RADIUS and I suppose that is due to the fact that is not owned completely by Microsoft."
"Customer services and support should be improved. If a user faces challenges in accessing Microsoft Azure, the support team takes time—it could be 24 to 48 hours—to resolve them. We need solutions in four to five hours. And there are business-critical issues where we need an immediate resolution."
"In a month, there is a plan to increase pricing, which is something we are not looking forward to."
"I would like it if Microsoft communicated better about upcoming changes before they roll them out. Sometimes when Microsoft implements changes, they don't notify the users promptly enough. I would like to know about new features, especially Office 365."
"Stability can suffer in the context of a large architecture."
"Technical support could be better. They need to be more responsive."
"The third-party data-sharing features must be improved."
"Maybe Azure could add an address code to create your analysis without SQL or Python because some business users don't want it to code. So it's good to have a service application that connects to the data lake to conduct analysis and simplify the business process."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Microsoft Azure is ranked 1st in Infrastructure as a Service Clouds (IaaS) with 299 reviews. Amazon AWS is rated 8.4, while Microsoft Azure is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". Amazon AWS is most compared with Linode, OpenShift, SAP Cloud Platform, Oracle Cloud Infrastructure (OCI) and Pivotal Cloud Foundry, whereas Microsoft Azure is most compared with Google Firebase, Oracle Cloud Infrastructure (OCI), Pivotal Cloud Foundry, SAP Cloud Platform and Alibaba Cloud. See our Amazon AWS vs. Microsoft Azure report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors and best PaaS Clouds vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.