We compared Amazon AWS and Google Firebase based on our user's reviews in several parameters.
In summary, Amazon AWS is praised for its scalability, reliability, cost-efficiency, extensive services, and excellent customer support, while users find Google Firebase appealing due to its seamless integration with Google services, real-time database functionality, scalability, ease of use, and diverse development tools. However, Amazon AWS users have concerns about the complex interface and pricing structure, while Google Firebase users seek better documentation, user interface customization, and error handling improvements.
Features: Amazon AWS is praised for its scalability, reliability, cost-efficiency, diverse services, user-friendly interface, and exceptional customer support. In contrast, Google Firebase stands out for its seamless integration with Google services, real-time database capability, scalability, beginner-friendly usability, and wide range of development tools and APIs.
Pricing and ROI: According to user feedback, Amazon AWS has varying feedback regarding pricing, setup cost, and licensing, with valuable insights on overall cost, initial investment, and terms of usage. On the other hand, Google Firebase is praised for its reasonable pricing options, straightforward setup process, and flexible licensing agreements., Users have highly positive feedback on the ROI of both Amazon AWS and Google Firebase. AWS is praised for its cost-effectiveness and wide features, while Firebase is commended for its data management and app performance.
Room for Improvement: The Amazon AWS product could benefit from improvements in user interface intuitiveness, documentation clarity, pricing structure comprehension, customer support responsiveness, service availability, reliability, and stability. On the other hand, Google Firebase could enhance its documentation, tutorials, user interface customization options, data querying flexibility, error handling, and error messages to offer users a more efficient and user-friendly experience.
Deployment and customer support: The reviews for Amazon AWS and Google Firebase indicate that users have varying timeframes for deployment, setup, and implementation. Some users suggest that these should be considered separately, while others imply that they are referring to the same period., Amazon AWS's customer service and support have been praised for their promptness, efficiency, and knowledge in resolving issues. On the other hand, Google Firebase's customer service is commended for its prompt assistance, helpfulness, and friendliness. Both receive positive feedback overall.
The summary above is based on 46 interviews we conducted recently with Amazon AWS and Google Firebase users. To access the review's full transcripts, download our report.
"AWS's containerization is the most useful feature for us."
"The most valuable feature of this solution is the S3."
"Amazon AWS is very stable."
"We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS."
"Elasticity has always been AWS's mandate. The flexibility of their platform from a systems perspective lives up to its claims."
"It's a very flexible and customizable service"
"We have many projects where we can resolve a lot of issues with Amazon AWS. It has given customers a lot of visibility with their data. Many customers do not know what they can learn from their data and I provide them with this using useful information using Amazon AWS."
"The most important feature is deploying our production in multi-data regions around the world."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable features of Google Firebase are its database, noSQL database, file storage, authentication, and notifications."
"The most valuable feature of Google Firebase authentication and deployment."
"The product is easy to use."
"Google Analytics for Firebase is the best feature of the solution."
"The user interface is very good and easy to navigate."
"This solution supports our real time database. We also use it for AB testing and for its Google Cloud functions. We make use of Crashlytics and reporting on details."
"The initial setup of Google Firebase is pretty straightforward."
"We would like to see if AWS includes any inbuilt automation. Also, we are very interested in AWS's AI/ML features, as well as IoT, AR, and VR."
"We would like the system documentation for configuring this solution to be improved, in order to provide better process clarity."
"The networking is overly complex."
"The features that should be improved are that there should be better clarity on their invoicing. There are so many things they charge for - high line items in the invoice. I think there should be more clarity and more ease of use with their billing. I'd like to see better ease of use of with the billing console and a clear dashboard to understand the usage."
"Setup is somewhat complex."
"Scaling is an area that can be improved."
"The price of the solution is comparatively quite high in comparison with that of Azure."
"Integration with in-house applications could be simplified."
"The notifications must be made a little bit better."
"The solution's notification system could be much better."
"Firebase uses JSON, and the storage format is very different to that of SQL. This does not allow for easy migrations."
"I would like to see faster data migration and some support for other languages in the next release."
"Google Firebase's app testing feature for Android, where you can upload your APK, needs improvement because it's not working very well."
"Google Firebase could improve the ability to create our own reports, other than what's available on the dashboard. For example, if we want to customize the report or export the data, this is a large task."
"The cold start-up of the cloud function needs to speed up. For me personally, I'm not experienced in anything there, however, I've just read online it's a problem."
"The solution's pricing could be better."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Google Firebase is ranked 5th in Infrastructure as a Service Clouds (IaaS) with 32 reviews. Amazon AWS is rated 8.4, while Google Firebase is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Google Firebase writes "An application development solution that has a lot of services like storage, Firestore, and push notifications". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Dell ECS, whereas Google Firebase is most compared with Microsoft Azure, DigitalOcean, Oracle Cloud Infrastructure (OCI), Alibaba Cloud and Linode. See our Amazon AWS vs. Google Firebase report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.