We performed a comparison between Amazon AWS and Heroku based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support is quite helpful."
"Amazon AWS is very user-friendly."
"Technical support is quite helpful."
"The most valuable feature is that it is simple."
"I like the technical support."
"I like ETL, the EC2 platform, and Route 53. These features are a great complement to the basic infrastructure of any company. The AWS platform has many features, but the fundamental cloud infrastructure is the most important."
"Amazon AWS contains a lot of helpful services."
"I like that it's easy to use."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"I like the tool's scalability, CLI, and dashboards."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"It's easy to push a change and to deploy new things."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"The IEM (Infrastructure Event Management) appears to be complicated, specifically cross-account resource permissions."
"One of the issues I'm facing is that my RDS SQL Server version 5.8 is reaching its end of life, and I need to upgrade it to a customer-wanted version. I want to do this on Graviton instances, but Graviton only starts with version 8.0 and currently doesn't support the 5.8 series. We've raised a Priority Feature Request (PFR) with AWS to have this functionality added for at least three months. This would give us enough time to upgrade our database to the 8.0 version without any issues."
"The AWS documentation is written in a way that is not very intuitive. That's an area they can improve."
"There are numerous use cases, and the setup varies from complicated to very simple in some cases."
"The pricing is expensive"
"I'm not an expert on the product, but if I had to suggest one improvement, I know a feature that would allow a person to backup his on-premise solution to the cloud directly with one click would be useful. This solution should be agnostic because sometimes a product that was backed up with Veeam is highly compatible with Commvault. I think it would be better if these backup features were agnostic. Viewing a build could also be improved. It's not easy to follow up on your consumption and see how much you're paying and how much you will be paying. Viewing the build could be more clear."
"We have had some difficulty figuring out how to monitor how many EC2 instances have been networked into our entire enterprise. We usually try to create a diagram outside of AWS. The types of information we are trying to determine are, for example, what hardware devices are interconnected, and when was the interconnection made."
"One of the problems that I have seen is that some of the products are not as mature as others."
"Heroku had an authentication problem a few months ago, but they solved it."
"The tool's configuration is complex."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"Heroku doesn't support Docker images on the CI infrastructure."
"Their support is good, but they can improve their response time."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"I think this solution would be improved if free demos were available indefinitely."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while Heroku is ranked 13th in PaaS Clouds with 27 reviews. Amazon AWS is rated 8.4, while Heroku is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Heroku writes "Useful for mobile and web applications, and helps with rapid development cycle ". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Oracle Cloud Infrastructure (OCI), whereas Heroku is most compared with Microsoft Azure, Google Cloud, Google App Engine, OpenShift and Engine Yard Cloud. See our Amazon AWS vs. Heroku report.
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