We compared Zabbix and Amazon CloudWatch across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Zabbix's setup can vary in ease and complexity, requiring technical expertise and knowledge of Linux and programming. However, it offers extensive features, customization options, and a free open-source version. On the other hand, Amazon CloudWatch has an easy and straightforward setup process, user-friendly interface, and good technical support. It is highly valued for its simplicity, stability, scalability, and integration with other AWS services. However, it has limitations in monitoring application performance and generating reports. Pricing-wise, Zabbix is free and open-source, while CloudWatch's pricing is considered reasonable.
"The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."
"Monitoring time and ensuring ease in it is the most valuable feature."
"The detection is the most valuable feature."
"Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."
"Amazon CloudWatch is a cheap and easy-to-use solution."
"It offers direct integrations with various storage providers, making it convenient to push logs from CloudWatch to these external platforms."
"It is a stable solution...I rate the technical support a ten out of ten."
"The most valuable feature of Amazon CloudWatch is intrusion prevention."
"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."
"The most valuable feature is the protocol to manage anything."
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
"It meets my organizational needs. It's pretty easy to use."
"The initial setup was not complex."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"The most valuable feature is network traffic monitoring."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"The solution's auto-scaling could be improved."
"Improvement of SSSD logs would be beneficial."
"The dashboard of Amazon CloudWatch is not very customizable right now."
"CloudWatch doesn’t monitor disk throughput by default."
"The graphical interface has room for improvement. CloudWatch only gives you a breakdown of what's wrong. However, it would be nice if it could automatically remedy the problems it identifies. You should be able to configure it so that when a specific condition arises, it will take a predefined action."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future."
"CloudWatch's scalability could be improved."
"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"The product could be more secure and more stable."
"If you want to use all of the features then you have to pay a licensing fee."
"Having a more customizable interface and dashboard would be an improvement."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 98 reviews. Amazon CloudWatch is rated 8.0, while Zabbix is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Amazon CloudWatch is most compared with Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace, SolarWinds NPM and Nagios XI, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and SCOM. See our Amazon CloudWatch vs. Zabbix report.
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