We performed a comparison between Amazon Elastic Load Balancing and Citrix NetScaler based on real PeerSpot user reviews.
Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is straightforward to deploy."
"Security and monitoring for high-performance applications are some of the top features."
"It is a very scalable solution in which you can add more servers instantly."
"Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times."
"The most valuable feature of Amazon Elastic Load Balancing is scaling."
"The feature that I like the most is the scalability. The solutions I build often have many pieces, which are very complicated. If a client comes to me with a design, my developer has made this as a template or a cloud formation script. It's a design on paper, and I want it executed a certain way. I can do that quickly and repeatedly with AWS. That is a considerable advantage because I can take that template and do it five times in different zones. That is an excellent feature based on a template, et cetera."
"The solution offers good load balancing."
"It has very good features. It is very configurable. Security with TLS, et cetera is also very easy."
"The program is easy to install and to set up."
"The feature that I have found most valuable is its load balancing."
"I like the monitoring ability as it enables me to identify when an internal (load-balanced) resource is having issues before it becomes a problem in production."
"My customers have told me that the performance of this solution is good."
"Its flexibility, agility, and robustness are the most valuable. Its management and implementation are also quite easy."
"Manageability and visibility are good."
"The solution improves security performance."
"The flexibility in configuration options is impressive."
"The machines created by Amazon Elastic Load Balancing have different IP addresses, which we are not able to whitelist or predict."
"One issue that we faced with ALB was that leaf-level certificate validation was not happening. It is not that user-friendly in that aspect."
"They should improve the solution's pricing."
"We faced some issues with the health check."
"The reporting could be simplified so that the client sees a report of what they cached at the end of the month and the number of hits. It should have metrics above and beyond their Google analytics, etc. You can't do that with the solutions from AWS. You have to build sophisticated cloud trails, reports, dashboards, etc. The setup is significant, and it's hard to manage. You'll need to hire someone or pay a consultant on a regular basis to manage it, and it's not for the faint of heart."
"It would be good if we had a product that integrates well with third-party vendors. Some of our customers want a multi-cloud solution. They don't want to be tied up to or be in just one cloud."
"The solution needs to guarantee stability because multiple loads behind a load balancer can cause service unavailability."
"The product's stability is an area with a slight shortcoming, which can be improved."
"Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better."
"The product provides some templates to integrate with applications like MS Exchange, MS SharePoint, SAP Enterprise Portal, and others. However, the last update for these templates was 2013 (lots of applications are running on versions newer then 2013)."
"It can be difficult to setup."
"The solution should be able to scale more effectively than it does."
"The technical support has room for improvement."
"Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained."
"I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises."
"I feel that Citrix NetScaler's customer support needs to improve."
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Amazon Elastic Load Balancing is ranked 11th in Application Delivery Controllers (ADC) with 9 reviews while Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews. Amazon Elastic Load Balancing is rated 8.4, while Citrix NetScaler is rated 8.4. The top reviewer of Amazon Elastic Load Balancing writes "A tool that offers its users resiliency, high availability, and a great scalability". On the other hand, the top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". Amazon Elastic Load Balancing is most compared with Microsoft Azure Application Gateway, HAProxy and NGINX Plus, whereas Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Radware Alteon. See our Amazon Elastic Load Balancing vs. Citrix NetScaler report.
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