We performed a comparison between Amazon WorkMail and Fortinet FortiMail Cloud based on real PeerSpot user reviews.
Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is very user-friendly."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"Amazon SES is very easy to configure."
"We use the tool for transactional emails and marketing."
"The best feature is that Amazon SES provides verified email messages."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"There is no need for me to set up security."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"The scanners with FortiMail are valuable."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"This solution is easy to install. The deployment takes about forty-five minutes."
"Content disarming and analysis are essential features in our email security setup"
"The most valuable feature of this solution is the ability to check to see if the email is real."
"The most valuable feature is the advanced threat protection."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"The only issue is the price, which is far too expensive."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"The product should improve technical support."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"I would like to see detailed reports on email success and failure rates."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"There is room for improvement in the scalability."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"The dashboard could use improvement."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"This solution is slow and it should be made faster."
"They could look at strengthening anti-spam with the newly observed domains."
Amazon WorkMail is ranked 3rd in Cloud Email with 9 reviews while Fortinet FortiMail Cloud is ranked 6th in Cloud Email with 18 reviews. Amazon WorkMail is rated 8.6, while Fortinet FortiMail Cloud is rated 8.2. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of Fortinet FortiMail Cloud writes "A reliable email security solution with deep integration capabilities and exceptionally strong support". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, SendGrid and MailChimp, whereas Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Check Point Harmony Email & Collaboration, Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection. See our Amazon WorkMail vs. Fortinet FortiMail Cloud report.
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