We performed a comparison between Amazon WorkSpaces and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) based on real PeerSpot user reviews.
Find out in this report how the two Desktop as a Service (DaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Stability-wise, I rate the solution a ten out of ten."
"The best thing about Amazon WorkSpaces is the security it provides."
"Security, streaming, faster performance, scalability, and the fact that it is very much cost-effective, are some of the solution's valuable features."
"The best feature is that it operates very quickly. It depends on the regional location. If we choose a nearby location, nearby servers, it will be best for users to use."
"The product is easy to access. You can access the solution from anywhere at any time."
"Performance and scalability are valuable features."
"They maintain it and manage it very well."
"The most valuable features are easy provisioning, an active directory, and mobile access."
"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."
"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."
"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."
"The installation and maintenance are good."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
"In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
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"Amazon WorkSpaces needs to improve its pricing."
"Its features for the hardware version could work faster."
"Making it more self-service friendly would be the implement I'd be looking for. When we have to add new applications, we have to go through the IT to do that, and they need to do some configuration changes. I believe they have to reevaluate the computation and storage and the memory. So this is this is something that as an unrequired and should be changed. Also, the initial start time takes couple of minutes and it is easy for get distracted during the time. So if it can reduce the start time to a reasonable start of time to a reasonable time of five to ten seconds. That will be great."
"If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it."
"An area that could be improved is it could work better on VPN."
"One area that can be improved is the ability to install third-party apps."
"I would say that it is a little complex to configure."
"Amazon WorkSpaces needs to improve on releasing the most number of patches immediately as quickly as possible. And they need to enable more USB options to connect a mobile phone to that particular workspace."
"It is not easy to set up."
"I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"We would like to be able to provide VDI, a full desktop, to each of our users."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"Using the app layering feature can be quite difficult and cumbersome."
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More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Amazon WorkSpaces is ranked 2nd in Desktop as a Service (DaaS) with 14 reviews while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Desktop as a Service (DaaS) with 90 reviews. Amazon WorkSpaces is rated 8.2, while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4. The top reviewer of Amazon WorkSpaces writes "A High Performing Amazon Workspace Solution for Seamless Workspace Management". On the other hand, the top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". Amazon WorkSpaces is most compared with Amazon Appstream, Teradici PCoIP Zero Clients, VMware Horizon DaaS and Nutanix Frame, whereas Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS). See our Amazon WorkSpaces vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report.
See our list of best Desktop as a Service (DaaS) vendors.
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