We compared Apache JMeter and Tricentis NeoLoad based on our user's reviews in several parameters.
Apache JMeter and Tricentis NeoLoad both excel in load testing capabilities and robust reporting features. Apache JMeter offers more extensive customization options and protocol support, while Tricentis NeoLoad is praised for its ease of use and superior customer service. Users suggest that Apache JMeter could improve its user interface and documentation, while Tricentis NeoLoad users desire better integration options and software stability.
Features: The valuable features of Apache JMeter include its versatility in load testing, robust reports and graphs for analysis, excellent support for various protocols, a user-friendly interface, and extensive customization options. On the other hand, Tricentis NeoLoad offers ease of use, intuitive interface, excellent support for load testing and performance monitoring, advanced reporting capabilities, seamless integration with other tools, and efficient handling of complex and large-scale tests.
Pricing and ROI: According to user feedback, the setup cost for Apache JMeter is not mentioned, indicating a smooth and hassle-free process. On the other hand, Tricentis NeoLoad also has a straightforward setup and the pricing is considered reasonable. Both products have easy-to-understand licensing processes., Apache JMeter demonstrated positive outcomes for return on investment, including improved testing processes and cost savings. Tricentis NeoLoad also provided a favorable return on investment, adding value to businesses.
Room for Improvement: In terms of room for improvement, Apache JMeter could benefit from enhancements in its user interface and documentation, particularly for beginners. On the other hand, Tricentis NeoLoad could use improvements in various areas including documentation, user interface design, integration options, and software stability.
Deployment and customer support: Apache JMeter and Tricentis NeoLoad have different user reviews regarding the duration required for establishing a new tech solution. Apache JMeter users mentioned three months for deployment and a week for setup, while Tricentis NeoLoad users mentioned three months for deployment and one week for setup or one week for both deployment and setup., Apache JMeter's customer service is praised for being helpful, reliable, and responsive. Customers appreciate their knowledge and prompt responses. Tricentis NeoLoad's customer service is commended for its promptness, professionalism, and efficient query resolution. Users are satisfied with the level of assistance received.
The summary above is based on 66 interviews we conducted recently with Apache JMeter and Tricentis NeoLoad users. To access the review's full transcripts, download our report.
"The biggest thing I liked about it is that there is a huge user base out there, and being shareware and being Apache, if I have any question on how to get something done, I get 18 different answers. Out of those, there would be at least a few good approaches for what I was trying to do. So, the support system out there is most valuable."
"The thread groups, samplers, and listeners, which are all determined by the script's requirements, are the most valuable features of this solution."
"The product helps me get the expected performance from applications or servers and reduces costs. It also enhances the performance of the services and helped them reach their ultimate capacity."
"JMeter is user-friendly, and that's a notable advantage of JVTech. It's straightforward and easy to use, unlike some other load testing tools, making it very easy to understand."
"When someone in our organization wants to test web applications, they use Apache JMeter since they face no hurdles while using the solution."
"It's very easy to install, and it's very easy to code and develop the script."
"I use all the tools, but one feature that stands out is JMeter's ability to test when services are sending a particular kind of request. We are using specific ports to send queries, and assess the performance based on the time it takes these queries to respond. You can use it with stuff other than the web performance."
"Apache JMeter is well-known and widely used among developers, particularly on popular developer forums. While it may not have the most user-friendly interface, it offers strong support through official manuals and various articles from companies providing load testing services. The tool is free, has a substantial community, and serves as a fundamental choice for testers, especially those new to performance testing. While other tools like K6 may be more developer-oriented, JMeter's affordability and accessibility make it suitable for those without extensive performance testing experience."
"The most valuable feature is flexibility, as it connects to all of the endpoints that we need it to."
"Very easy to use the front end and the UI is very good."
"Tricentis NeoLoad is quite easy to use as compared to JMeter."
"It offered us an easy to use, limited code option for end-to-end performance testing."
"The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individual loads and data directly within NeoLoad without needing third-party tools."
"Tool for load testing and performance testing with good API support and good technical support. Tricentis NeoLoad is absolutely stable and scalable."
"I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time."
"The solution's setup was straightforward."
"In terms of platform support, they need to extend the support for backend platforms and more of the legacy types of platforms."
"The UI needs some work. The first time I used JMeter, I couldn't record the full scenario to mimic the user experience. Since then, they have introduced some plugins and a third-party tool called BlazeMeter."
"Currently, the integration pipeline is implemented by using Jenkins or a similar tool platform. These are continuous integration tools. As far as I know, integration is done by using custom scripts. It would be good if the integration with a continuous integration pipeline, like Jenkins or Hudson, can be done out of the box without using a script."
"One of the drawbacks of JMeter is that it can't handle a large amount of load, which forces us to switch to other tools when we need to load more than a 5,000 or 10,000 user load."
"The solution needs to improve reporting. Currently, there is not enough automation involved with the feature. For example, there should be an automatic way of saving reports."
"The user interface is a little bit tricky."
"You really need a technical team in order to really utilize the product."
"Modeling a test is difficult. If you don't have much knowledge, you won't be able to do it easily. Testing APIs is also difficult."
"An area for improvement in Tricentis NeoLoad is its price, as it has a hefty price tag."
"Most people focus on HTTPS or TCP, but it would be good to have support for a variety of different protocols."
"Some users may find NeoLoad too technical, while other users may prefer a scripting language instead of a UI with figures and forms they have to fill in."
"In future releases, it would be good if extra added features for integration are added into NeoLoad."
"LoadRunner supports multiple protocols, whereas NeoLoad supports only three protocols. With NeoLoad, we can go for the SAP technology, web-based HTTP, and Remote Desktop Protocol (RDP). If I have to simulate .NET application-based traffic, I won't be able to do that. So, protocol support is a limitation for NeoLoad. It should support more protocols."
"The protocol support area could be improved."
"Tricentis NeoLoad could improve the terminal emulation mainframe. It is not able to use the low code or no code option. You have to code it yourself."
"The overall stability of the GUI should be improved. The GUI component is not stable enough. We have observed crashes several times."
Apache JMeter is ranked 1st in Performance Testing Tools with 82 reviews while Tricentis NeoLoad is ranked 3rd in Performance Testing Tools with 59 reviews. Apache JMeter is rated 7.8, while Tricentis NeoLoad is rated 8.2. The top reviewer of Apache JMeter writes "It's a free tool with a vast knowledge base, but the reporting is lackluster, and it has a steep learning curve". On the other hand, the top reviewer of Tricentis NeoLoad writes "Supports SAP and non-SAP applications and helps identify performance issues before production deployment". Apache JMeter is most compared with BlazeMeter, Postman, OpenText LoadRunner Professional, Katalon Studio and ReadyAPI, whereas Tricentis NeoLoad is most compared with OpenText LoadRunner Professional, OpenText LoadRunner Cloud, Tricentis Tosca, BlazeMeter and Tricentis Flood. See our Apache JMeter vs. Tricentis NeoLoad report.
See our list of best Performance Testing Tools vendors and best Load Testing Tools vendors.
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