AppDynamics Browser Real-User Monitoring vs Dynatrace comparison

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Executive Summary

We performed a comparison between AppDynamics Browser Real-User Monitoring and Dynatrace based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics Browser Real-User Monitoring vs. Dynatrace Report (Updated: May 2024).
770,428 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can see the customer's path from their computer to the backend systems.""It is a stable solution that helps address user issues well.""The most valuable feature is the one that enables you to have visibility into the end-users journey.""The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution.""One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.""It provides a lot of data, so it helps businesses identify their user base.""AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications.""The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."

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"The solution can be deployed quickly on-prem. Once it's deployed, you can use discovery and review the process and service on this application.""We use it for monitoring all the applications in our bank, and it works fantastically.""We also got know many internal code bugs which could have caused memory leaks or other issues which we were not able to catch during that development phase.""The OneAgent technology does a brilliant job of simplifying what was earlier one of the pain points in enterprise monitoring.""With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place.""It has more functionality, better additional components, and better management of problems. It also has a good AI.""It is very stable and reliable.""Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications."

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Cons
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites.""We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.""I would like to have customizable dashboards to use when I am monitoring certain applications.""If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions.""I would like to see support for mobile testing and mobile monitoring.""While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.""The pricing falls within the mid-range category.""They do not have robust documentation."

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"I would say that this solution's reports are lacking a little bit, and because of this, you have to rely on API to fetch and pull data. I think they could have done a bit of a better job by providing a more user-friendly search from a reporting perspective.""The one thing people really liked that we can do in AppMon is executive dashboards and, until recently, you couldn't even create the business transactions you need for the data at the back-end of those dashboards. But if I had to ask for one thing it would be: In the new platform, give me the ability to do dashboarding in the way it's done in AppMon, and I think that would bridge a lot of the missing pieces. If I could do the same type of executive dashboards on the walls, they would be happy.""There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks.""Two things that can be improved are the licensing and the Business dashboard.""This solution needs improvement in terms of automation.""It would be nice to have a simplified monitoring feature for non-Java applications.""Some of the analytics that you get in, e.g., a waterfall analysis of a web page could be clearer. A lot of that is not directly attributable to Dynatrace. Sometimes a vendor will implement a tag or JavaScript plugin that's named something entirely different than what it does. This makes it difficult to track that from the waterfall list, figure out where exactly that component is, and dig more into what it's doing. Dynatrace could probably improve a bit on that waterfall layout to make it clearer as to what exactly is there. It does a wonderful job of telling you what loads and when, but it could be improved in terms of telling me what exactly it is loading.""The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. In my opinion, it could be extended even more. I would like it to be more configurable for the end-user. It would be nice to have more business rules applicable to the severity. It's already very good as it is now. It is based on the impact on your front-end users. But it would be nice if we could configure it a bit more."

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Pricing and Cost Advice
  • "This price of this product is expensive."
  • "AppDynamics is more expensive than competitors."
  • "AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
  • "AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
  • "We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
  • "The pricing needs to come down."
  • More AppDynamics Browser Real-User Monitoring Pricing and Cost Advice →

  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.
    Top Answer:The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment is… more »
    Top Answer:In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements… more »
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Ranking
    Views
    692
    Comparisons
    540
    Reviews
    6
    Average Words per Review
    689
    Rating
    8.2
    Views
    45,838
    Comparisons
    27,551
    Reviews
    13
    Average Words per Review
    502
    Rating
    8.4
    Comparisons
    Learn More
    AppDynamics
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    Overview

    How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm22%
    Manufacturing Company7%
    Retailer6%
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization28%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business38%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise12%
    Large Enterprise73%
    REVIEWERS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise34%
    Large Enterprise56%
    Buyer's Guide
    AppDynamics Browser Real-User Monitoring vs. Dynatrace
    May 2024
    Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. Dynatrace and other solutions. Updated: May 2024.
    770,428 professionals have used our research since 2012.

    AppDynamics Browser Real-User Monitoring is ranked 25th in Application Performance Monitoring (APM) and Observability with 14 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our AppDynamics Browser Real-User Monitoring vs. Dynatrace report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.