We performed a comparison between AppDynamics Browser Real-User Monitoring and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"It provides a lot of data, so it helps businesses identify their user base."
"We can see the customer's path from their computer to the backend systems."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"Aggregation searches have reduced time and difficulty of identifying trends and conditions which need to reviewed."
"Out-of-the-box, it seems very powerful."
"Support is quick and competent."
"It has quite extensive support in terms of integration. If you want to do anything, there are tools for that."
"Splunk Enterprise Security is a standard solution providing good customer service and partnership."
"Splunk gives my clients the ability to bring multiple, disparate types of data together, then correlate and report on them."
"Splunk's strongest suit is its user interface. We can integrate multiple solutions and adjust settings in the Splunk interface."
"The additional vendors we've brought on board, particularly the elastic, have been quite beneficial."
"They do not have robust documentation."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"I would like to see support for mobile testing and mobile monitoring."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"The pricing falls within the mid-range category."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"DMC should be a little more intuitive with better dashboarding. Seeing the cause of data flow can be tough to track down."
"The biggest problem is data compression. Splunk is an outstanding product, but it is a resource hog. There should be better data compression for being able to maintain our data repositories. We end up having to buy lots of additional storage just to house our Splunk data. This is my only complaint about it."
"I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have the answers that I need."
"The only improvement I am expecting is the cost of the licensing. Clients are going to other solutions just because of the cost."
"Technical support needs to be more responsive."
"Licensing costs can be a barrier for those with limited budgets."
"Its pricing model and integration with third-party services can be improved. We had faced an issue with integration. The alerting feature is currently not available with Splunk, but it is definitely available with Datadog and PagerDuty. They should include this feature. A few dashboards in Splunk look quite old and are not that modern. They aren't bad, but improving these dashboards will definitely make Splunk more attractive and usable. I read in a few blog posts that there were a few security incidents related to Splunk agents. So, it can be made more secure."
"Cybersecurity and infrastructure monitoring have room for improvement."
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AppDynamics Browser Real-User Monitoring is ranked 25th in Application Performance Monitoring (APM) and Observability with 14 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 235 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our AppDynamics Browser Real-User Monitoring vs. Splunk Enterprise Security report.
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