AppDynamics and Prisma Cloud are both popular among users for their valuable features, ease of use, and positive outcomes. While AppDynamics is praised for its detailed analytics and reporting capabilities, Prisma Cloud stands out for its comprehensive security capabilities and automated compliance assessment. Users have noted that the pricing and licensing options for both products are fair and transparent. However, AppDynamics users have highlighted the need for a more intuitive interface and better integration with other systems, while Prisma Cloud users have mentioned the importance of enhancing alerting and reporting functionality.
The summary above is based on 136 interviews we conducted recently with AppDynamics and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The monitoring is similar to Dynatrace."
"I find troubleshooting is quicker because we can drill down into the end points and see which endpoints are getting critical. Visibility-wise, the micro details are easy to find."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"It provides everything into one view, so we can track information from one place to another."
"The business transaction that stands between multiple applications is proving to be most valuable."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"The solution helps us provide a better user experience to our customers."
"In 2014 and 2015, AppDynamics was one of the best products on the market."
"One of the main reasons we like Prisma Cloud so much is that they also provide an API. You can't expect to give someone an account on Prisma Cloud, or on any tool for that matter, and say, "Go find your things and fix them." It doesn't work like that... We pull down the information from the API that Prisma Cloud provides, which is multi-cloud, multi-account—hundreds and hundreds of different types of alerts graded by severity—and then we can clearly identify that these alerts belong to these people, and they're the people who must remediate them."
"Integrating with a CI/CD pipeline and incorporating a vulnerability assessment process are highly effective features, especially when combined with runtime protection."
"Integration is very easy. And because it supports security that spans multi- and hybrid-cloud environments, it's very easy to use."
"The ability to monitor the artifact repository is one of the most valuable features because we have a disparate set of development processes, but everything tends to land in a common set of artifact repositories. The solution gives us a single point where we can apply security control for monitoring. That's really helpful."
"In addition to that, I can get a snapshot of what I deemed were the priority vulnerabilities, whether it was identity access management, key rotation, or secrets management. Whatever you deem to be a priority for mitigating threats for your environment, you can get that as a snapshot."
"What I like most about Prisma Cloud is its zero-day signatures, maximum security, minimal downtime, cloud visibility, control, and ease of deployment."
"The solution gives us a lot of visibility across all of our cloud solutions."
"I find the CSPM area to be a more valuable and flexible feature."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."
"When you have high stress of visits I do not know if you are more stress because of the amount of visits or because you have to wait eternal 60 seconds to find out it things are going well or you already have mess."
"There could log management features included in the product."
"There are many KPIs that are not available in AppDynamics."
"It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful."
"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"
"They need to improve the consolidation of agents for the agent's installation process."
"Getting new guys trained on using the solution requires some thought. If someone is already trained on Palo Alto then he's able to adapt quickly. But, if someone is coming from another platform such as Fortinet, or maybe he's from the system side, that is where we need some help. We need to find out if there is an online track or training that they can go to."
"We had some teething issues with Prisma Cloud by Palo Alto Networks, but overall, it did what we expected."
"The IM security has room for improvement."
"I would like to see the inclusion of automated counter-attack, although this is probably illegal."
"We identified two things that we felt would be great to have, but they are under NDA. So, I can't disclose them. Other than those two things, we identified a generic bug in the secret key management service on AWS that needs to be fixed. We reported it to them, and we want them to fix it."
"The challenge that Palo Alto and Prisma have is that, at times, the instructions in an event are a little bit dated and they're not usable. That doesn't apply to all the instructions, but there are times where, for example, the Microsoft or the Amazon side has made some changes and Palo Alto or Prisma was not aware of them. So as we try to remediate an alert in such a case, the instructions absolutely do not work. Then we open up a ticket and they'll reply, "Oh yeah, the API for so-and-so vendor changed and we'll have to work with them on that." That area could be done a little better."
"One thing that is missing is Cloud Run runtime security—serverless. That would be great to have in the tool. It's not that easy to have Cloud Run in specific environments."
"Prisma Cloud lags behind in terms of security automation capabilities."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 83 reviews. AppDynamics is rated 8.2, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security.
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