We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The application is easy to use, as it is friendly and graphic."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"It has a simple initial setup."
"The integration and configuration of New Relic is straightforward and easy."
"It offers helpful user metrics so we can learn more about the user experience."
"It has given us better insight into the performance of the system."
"The most valuable features are the dashboards and tracing."
"The ability to get CI information from AppPulse into OMi."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"The solution needs to have staging."
"The price could improve."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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