We performed a comparison between IBM OpenPages and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two GRC solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The product’s interface is very intuitive."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"The product is very flexible."
"Archer seamlessly integrates data systems without requiring additional software."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
"Enables development of any application, automation of any workflow including the GRC work processes."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"The solution must allow customization in reporting."
"I believe there's room for improvement in establishing connections with external information."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"It would be useful for customers if COBIT 2019 could be translated into different languages."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"If you need to integrate the RSA products with another SEIM solution, then it doesn't work properly."
"RSA Archer might be a bit expensive for small companies because it's a vast tool."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."
"The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards."
"I find the tech support to be inadequately knowledgeable."
IBM OpenPages is ranked 8th in GRC with 5 reviews while RSA Archer is ranked 1st in GRC with 38 reviews. IBM OpenPages is rated 6.6, while RSA Archer is rated 8.0. The top reviewer of IBM OpenPages writes "Enables us to manage global workflow and users' relationships with the links". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". IBM OpenPages is most compared with MetricStream, OneTrust GRC, SAP BusinessObjects GRC, AuditBoard and SAS Enterprise GRC, whereas RSA Archer is most compared with OneTrust GRC, MetricStream, Workiva Wdesk, AuditBoard and Microsoft Purview Communication Compliance. See our IBM OpenPages vs. RSA Archer report.
See our list of best GRC vendors and best IT Governance vendors.
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