We performed a comparison between IBM OpenPages and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two GRC solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The content, reporting, and workflow features stand out as the most valuable aspects."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The product’s interface is very intuitive."
"Enables development of any application, automation of any workflow including the GRC work processes."
"Solution is scalable."
"The most valuable feature is the enterprise module, which provides the capability of having all of the information stored and linked with everything else."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"The Advance Workflow feature simplifies things."
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"I believe there's room for improvement in establishing connections with external information."
"The solution must allow customization in reporting."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"The technology's a little outdated."
"RSA Archer might be a bit expensive for small companies because it's a vast tool."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"I would like to have the ability to build and maintain an inventory of personal data processing activities and assets utilizing a purpose-built taxonomy and data structure."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
"The product is expensive."
IBM OpenPages is ranked 8th in GRC with 5 reviews while RSA Archer is ranked 1st in GRC with 38 reviews. IBM OpenPages is rated 6.6, while RSA Archer is rated 8.0. The top reviewer of IBM OpenPages writes "Enables us to manage global workflow and users' relationships with the links". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". IBM OpenPages is most compared with MetricStream, OneTrust GRC, SAP BusinessObjects GRC, AuditBoard and SAS Enterprise GRC, whereas RSA Archer is most compared with OneTrust GRC, MetricStream, Workiva Wdesk, AuditBoard and Microsoft Purview Communication Compliance. See our IBM OpenPages vs. RSA Archer report.
See our list of best GRC vendors and best IT Governance vendors.
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