We performed a comparison between Arcserve UDP and Veritas Backup Exec based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The recovery part of the product is very good."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The product's deployment process was straightforward."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"It is easy to configure."
"One of the things that I do like about it is that it has a very good deduplication feature."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The ROI is very good because of the speed of the backup."
"The backup potential of the solution is very good. It's protected us in the past very well and allowed us to get up and running after an attack with minimal loss."
"The most valuable feature is the ability to back up IBM Power virtual servers."
"It has good stability. Its interface is very good, responsive, and easy for restoring data. I use it for backup, encryption, and restore operations, and it works. I am using many agents from VM to LMDP. I also use an agent for SQL Server, which has advanced options because it is the Enterprise version."
"This solution has a very good technical support department that is very responsive."
"The solution is very fast. It does not take a long time to backup everything."
"We have virtual infrastructure, so restoring virtual machine systems from backups is also very easy."
"For us, the main two features that we appreciate in this application are backup and restore. They are the main purposes for which we are using this application."
"Compression is the most valuable feature."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Licensing is an area that needs improvement."
"The technical support of the product is an area of concern where improvements are required."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"I wish that they have an outlet for the other products from Veritas built into the Backup Exec product. For example, Backup Exec does only server backup. Currently, it is possible to read the backup of one other product, but if they can add more products so that you can just go into the dashboard of these other products by clicking on a button within the Backup Exec product, it would be great."
"It's not too stable for client-server architecture. Center Management is not so interactive, and then there are some issues regarding the complex licensing which needs improvement."
"I would like to improve their ability to back up the cloud environment. Additionally, it would be nice to have simpler UI."
"The pricing could be improved."
"Currently, the solution does not have the capability to restore a single mailbox, so you lose a lot of time having to restore for example ten mailboxes just to recover one."
"The backup is not robust enough when you have a lot of technology."
"The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well."
"The reports could be made in an easier way."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Veritas Backup Exec is ranked 15th in Backup and Recovery with 71 reviews. Arcserve UDP is rated 7.6, while Veritas Backup Exec is rated 7.8. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Veritas Backup Exec writes "Highly stable, intuitive design, and integrates well". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Rubrik and Veritas NetBackup, whereas Veritas Backup Exec is most compared with Veeam Backup & Replication, Veritas NetBackup, Acronis Cyber Protect, Commvault Cloud and Veritas Alta SaaS Protection. See our Arcserve UDP vs. Veritas Backup Exec report.
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