We performed a comparison between ArcSight Intelligence and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The Identity Behavior tab furnishes us with the entire history linked to each IP or domain that has either accessed or attempted to access our system."
"What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"Sentinel pricing is good"
"Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements."
"The product can integrate with any device."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"The dashboard that allows me to view all the incidents is the most valuable feature."
"The product has a valuable interface."
"The platform helps us improve threat detection capabilities."
"The ability to tailor an environment to suit our specific use cases is a major advantage of ArcSight compared to other logging servers such as Splunk."
"The most valuable feature of ArcSight Intelligence is a single console where the entire dashboard gives all the connected details in a single place."
"We found the correlation engine to be very good. It takes logs from different types of devices and does the correlation in a good way."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The most valuable features include predefined use cases and threatening states."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall."
"The dashboards can be improved. Creating dashboards is very easy, but the visualizations are not as good as Microsoft Power BI. People who are using Microsoft Power BI do not like Sentinel's dashboards."
"If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter."
"The troubleshooting has room for improvement."
"ArcSight Intelligence's pricing needs improvement."
"The frequency of the updates that we are getting can be improved because the number and types of incidents that are happening at the global level are far more than what we are receiving. The frequency of updates feeds related to our rules should be increased. There should be more frequent information about the new rules that are coming and the global threats that are happening. There should be better options for dashboard creation. At present, the dashboards are good, but there is scope to make them better."
"We haven't found the product fully scalable."
"ArcSight Intelligence is a bit slower, and its speed should be improved."
"The dashboard is not user-friendly and is in black and white."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"It should have more cloud connectors. It could also be cheaper."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Integrations could be improved, and the dashboard could be a little better."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
ArcSight Intelligence is ranked 33rd in Security Information and Event Management (SIEM) with 5 reviews while Trellix Helix is ranked 31st in Security Information and Event Management (SIEM) with 7 reviews. ArcSight Intelligence is rated 8.0, while Trellix Helix is rated 8.6. The top reviewer of ArcSight Intelligence writes "A user-friendly solution that can be used to integrate the logs properly with different connectors". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". ArcSight Intelligence is most compared with ArcSight Enterprise Security Manager (ESM) and Exabeam Fusion SIEM, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM, IBM Security QRadar and USM Anywhere. See our ArcSight Intelligence vs. Trellix Helix report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
