Arctic Wolf Managed Detection and Response vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arctic Wolf Managed Detection and Response and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.

Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
770,458 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources.""The agents give pretty good visibility into what is happening at the endpoint.""The product provides integrations with several different SaaS applications.""They provide useful quarterly updates.""Security protection is the best feature of this product.""The most valuable aspect of this solution is the managed detection and response component.""The tool's most valuable feature is its ease of implementation.""What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."

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"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used.""I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place.""We use the solution to automate our SIEM tools and incidents.""It’s easy to install.""It was useful as a ticketing tool.""The automation is excellent.""The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily.""It is a scalable solution."

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Cons
"If you are not in the security field, this can be difficult to figure out from time to time.""I would actually be interested in having fewer features at a lower price.""They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise.""It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf.""More integrations with various security tools to improve data ingestion would be beneficial.""The implementation process could be a little more streamlined.""In the future, I would like to see a summary report.""They could probably expand on their integration tools. They can integrate with more security tools."

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"The solution's correlation rules and playbooks should be improved.""It doesn't offer automatic internet reports out of the box.""Palo Alto Networks Cortex XSOAR could improve the Panorama feature. We had to turn it off because it was not working properly.""The configuration of the solution could improve it is difficult.""Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners.""In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening.""It is not a very scalable solution.""It's only one cloud right now. It might be helpful for some companies to have an on-premies option."

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Pricing and Cost Advice
  • "It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
  • "I find their pricing to be reasonable and competitive."
  • "The pricing is fair."
  • "I rate the tool's pricing a nine out of ten."
  • "The pricing is pretty competitive."
  • More Arctic Wolf Managed Detection and Response Pricing and Cost Advice →

  • "There is a perception that it is priced very high compared to other solutions."
  • "From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
  • "There is a yearly license required for this solution and it is expensive."
  • "It is approx $10,000 or $20,000 per year for two user licenses."
  • "When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
  • "The price of Palo Alto Networks Cortex XSOAR is expensive."
  • "The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
  • "The solution is based on an annual licensing model that is expensive."
  • More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The agents give pretty good visibility into what is happening at the endpoint.
    Top Answer:It will be helpful if the dashboard is more granular. The vendor must allow us to see what they see on their end.
    Top Answer:Whether the product is cheap or expensive depends on the company and how much they are willing to spend on security. Nowadays, security is important. The solution is not suitable for small businesses… more »
    Top Answer:The solution is complicated to learn. Customers find it difficult to learn how the solution works. We need professionals to learn and understand how the tool works to expand it further. Our customers… more »
    Ranking
    1st
    out of 27 in SOC as a Service
    Views
    728
    Comparisons
    450
    Reviews
    13
    Average Words per Review
    587
    Rating
    9.2
    2nd
    out of 27 in SOC as a Service
    Views
    143
    Comparisons
    105
    Reviews
    26
    Average Words per Review
    374
    Rating
    8.4
    Comparisons
    Also Known As
    Arctic Wolf AWN CyberSOC
    Demisto Enterprise, Cortex XSOAR, Demisto
    Learn More
    Overview

    Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

    Palo Alto Networks delivers a complete solution that helps Tier-1 through Tier-3 analysts and SOC managers to optimize the entire incident life cycle while auto documenting and journaling all the evidence. More than 100+ integrations enable security orchestration workflows for incident management and other critical security operation tasks.

    Palo Alto Networks Cortex XSOAR is a piece of Security Orchestration, Automation, and Response software that redefines what it means for a program to orchestrate security in an automated manner. It is a next-generation solution that offers all of the features of dozens of siloed security operations center tools in one place. Cortex XSOAR combines case management, automation, real-time collaboration, and threat intelligence management to create a platform that can handle all aspects of system security. Teams that make use of Cortex XSOAR can expect to cut the number of issues that they will have to deal with by 75%. At the same time, the speed at which they resolve those issues that slip through will rise by 90%.

    Cortex XSOAR ensures that all of the IT and security tools that you employ function as a unified system. It does this by employing hundreds of integrations that allow you to run a wide variety of programs at once without ever worrying about them interfering with each other. These integrations are limited only by your imagination. They can be used immediately as they are, if that is what you need. However, they can also be customized according to the requirements of your system. This approach provides you with the maximum levels of both flexibility and utility.

    The model that this platform uses is based on a machine learning algorithm. The level of automation allows you to provide more than an unchanging and inflexible blanket of coverage. Cortex XSOAR takes all of the data that it gathers and uses it to expand its protective capabilities. This creates recommendations that you can use to create a threat playbook that can be deployed uniformly throughout your organization.


    Benefits of Palo Alto Networks Cortex XSOAR

    Some of Palo Alto Networks Cortex XSOAR’s benefits include:

    • The ability to have all of your data collected in a single location. Valuable time can be saved now that everything that security analysts need to know in order to diagnose and react to threats has been centralized.
    • Security operations center tasks can be automated. This allows you to assign management and analyst staff to the most essential tasks. The effectiveness of your organization will be increased, which will result in a rise in your company’s overall security and productivity.
    • Many kinds of data can be stitched together by this platform. Network, endpoint, cloud, and identity data can be combined to offer a more complete picture of the threats that are discovered.
    • Integrated threat intelligence management can notify you about threats in real time. Now you can diagnose and address issues as they arise. You can also assign values to the threats so that your resources are being used in the most effective manner possible.


    Reviews from Real Users

    Palo Alto Networks Cortex XSOAR’s centralized monitoring interface and automation are two features that help it stand out. This might help explain why one quarter of the Fortune 500 companies choose Palo Alto Networks Cortex XSOAR over the competition.

    Peerspot users note the effectiveness of these features. One user wrote, “We were looking for a single pane of glass type of solution that would allow us to physically be in one appliance - be able to work in concert with other servers that we have within our environment. We wanted orchestration and automation. The single pane of glass was the most important part.” Another noted, "The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."

    Sample Customers
    Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
    Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
    Top Industries
    REVIEWERS
    Insurance Company31%
    Legal Firm15%
    Non Profit8%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company10%
    Financial Services Firm7%
    Government6%
    REVIEWERS
    Financial Services Firm20%
    Educational Organization15%
    Government10%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Financial Services Firm12%
    Government9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business76%
    Midsize Enterprise18%
    Large Enterprise6%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise23%
    Large Enterprise45%
    REVIEWERS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise64%
    Buyer's Guide
    Arctic Wolf Managed Detection and Response vs. Palo Alto Networks Cortex XSOAR
    March 2024
    Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: March 2024.
    770,458 professionals have used our research since 2012.

    Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in SOC as a Service with 42 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary, Huntress, Adlumin Security Operations Platform and Carbon Black Managed Detection and Response, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Microsoft Sentinel, Fortinet FortiSOAR and Siemplify. See our Arctic Wolf Managed Detection and Response vs. Palo Alto Networks Cortex XSOAR report.

    See our list of best SOC as a Service vendors.

    We monitor all SOC as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.