We compared ExtraHop Reveal(x) and Arista NDR based on our user reviews across 4 parameters. After reading all of the collected data, you can find our conclusion below.
ExtraHop Reveal(x) offers robust network visibility, real-time threat detection, and comprehensive analytics capabilities, with positive feedback on pricing, setup costs, and licensing. Arista NDR is praised for its network detection and response capabilities, scalability, and comprehensive reporting tools. Users appreciate the excellent customer service and support for Arista NDR, while also noting areas for improvement in the user interface and alerting system.
Features: ExtraHop Reveal(x) excels in robust network visibility, real-time threat detection, and comprehensive analytics. Arista NDR shines in network detection and response capabilities, intuitive interface, scalability, and comprehensive reporting tools.
Pricing and ROI: ExtraHop Reveal(x) is praised for its low setup cost, making implementation easy. In contrast, Arista NDR is known for competitive pricing and straightforward setup. Both have flexible licensing processes, offering positive user experiences with pricing and setup costs. ExtraHop Reveal(x) offers ROI in the form of enhancing security and network visibility. Arista NDR focuses on cost savings and improving network performance for users.
Room for Improvement: ExtraHop Reveal(x) could improve by enhancing the accuracy and responsiveness of the software and providing more comprehensive documentation and better customer support. Arista NDR needs to focus on improving filtering capabilities and the alerting system for better data management and customization.
Deployment and customer support: ExtraHop Reveal(x) has a complex setup process that requires coordination between multiple teams. Arista NDR is more straightforward and can be done quickly with just two people in one day. ExtraHop Reveal(x) provides quick and effective customer assistance, however, there is still some potential for enhancements. Arista NDR delivers dependable support from knowledgeable L3 engineers for prompt problem-solving.
The summary above is based on 10 interviews we conducted recently with ExtraHop Reveal(x) and Arista NDR users. To access the review's full transcripts, download our report.
"The most valuable portion is that they offer a threat-hunting service. Using their platform, and all of the data that they're collecting, they actually help us be proactive by having really expert folks that have insight, not just into our accounts, but into other accounts as well. They can be proactive and say, 'Well, we saw this incident at some other customer. We ran that same kind of analysis for you and we didn't see that type of activity in your network.'"
"This solution’s encrypted traffic analysis helps us stay in compliance with government regulations. It is all about understanding data exfiltration, what is ingressing and egressing in our network. One common attack vector is exfiltrating data using encryption. My capabilities to see potential data exfiltration over encrypted traffic is second to none now."
"When I create a workbench query in Awake to do threat hunting, it's much easier to query. You get a dictionary popup immediately when you try to type a new query. It says, "You want to search for a device?" Then you type in "D-E," and it gives you a list of commands, like device, data set behavior, etc. That gives you the ability to build your own query."
"This solution help us monitor devices used on our network by insiders, contractors, partners, or suppliers. Its correlation and identification of specific endpoints is very good, especially since we have a large, virtualized environment. It discerns this fairly well. Some of the issues that we have had with other tools is we sometimes are not able to tell the difference between users on some of those virtualized instances."
"The query language that they have is quite valuable, especially because the sensor itself is storing some network activity and we're able to query that. That has been useful in a pinch because we don't necessarily use it just for threat hunting, but we also use it for debugging network issues. We can use it to ask questions and get answers about our network. For example: Which users and devices are using the VPN for RDP access? We can write a query pretty quickly and get an answer for that."
"Arista NDR's scalability is very good, making it easy to add more hardware components. You can order additional hardware and integrate it by stacking it with the existing setup. This feature cannot be seen in other NDR tools."
"It gives us something that is almost like an auditing tool for all of our network controls, to see how they are performing. This is related to compliance so that we can see how we are doing with what we have already implemented. There are things that we implemented, but we really didn't know if they were working or not. We have that visibility now."
"The security knowledge graph has been very helpful in the sense that whenever you try a new security solution, especially one that's in the detection and response market, you're always worried about getting a lot of false positives or getting too many alerts and not being able to pick out the good from the bad or things that are actual security incidents versus normal day to day operations. We've been pleasantly surprised that Awake does a really good job of only alerting about things that we actually want to look into and understand. They do a good job of understanding normal operations out-of-the-box."
"Setting up the solution is relatively easy."
"The solution's ability to decrypt SSL traffic is its most valuable feature."
"ExtraHop Reveal(x) is one of the tools that works out of the box when it comes to threat hunting."
"Reveal X integrates seamlessly with CrowdStrike. If you see something sketchy on the network, you can quarantine devices through ExtraHop and it'll push to the CrowdStrike server."
"The solution's initial setup process is easy."
"The solution works well for sending sensors."
"It's a wire analytics tool. We use it for isolating and determining issues on our network or applications. It does a lot for crediting the network as opposed to discrediting the network. A lot of people come along and say that it's a network issue. It's always considered to be a network issue, but by using ExtraHop, we can quickly tell them that it's not a networking issue. It's something to do with your application or something at the other end. It could be a database issue. This tool gives us the ability to pinpoint with great accuracy the comings and goings on our network."
"When there are performance issues with an HTTP app, ExtraHop enables us to identify the causes within a few minutes. We can see what transactions are being impacted by something that may be happening within the server environment."
"They've been focused on really developing their data science, their ability to detect, but over time, they need to be able to tie into other systems because other systems might detect something that they don't."
"One thing I would like to see is a little bit more education or experience on AWS cloud for their managed services team. We've explained how we have the information set up, that the traffic coming in goes to the AWS load balancer and then gets sent on to our internal servers... but when I get notices they always tell me this traffic is coming from the IPs belonging to the load balancers, not the source IPs. So a little bit more education for their team about how AWS manages the traffic might help out."
"When I looked at the competitors, such as Darktrace, they all have prettier interfaces. If Awake could make it a little more user-friendly, that would go a long way."
"I would like to see a bit more in terms of encrypted traffic. With the advent of programs that live off the land, a smart attacker is going to leverage encryption to execute their operation. So I would like to see improvements there, where possible. Currently, we're not going to be decrypting encrypted traffic. What other approaches could be used?"
"I would like to see the capability to import what's known as STIX/TAXII in an IOC format. It currently doesn't offer this."
"One concern I do have with Awake is that, ideally, it should be able identify high-risk users and devices and entities. However, we don't have confidence in their entity resolution, and we've provided this feedback to Awake. My understanding is that this is where some of the AI/ML is, and it hasn't been reliable in correctly identifying which device an activity is associated with. We have also encountered issues where it has merged two devices into one entity profile when they shouldn't be merged. The entity resolution is the weakest point of Awake so far."
"Awake Security needs to move to a 24/7 support model in the MNDR space. Once they do that, it will make them even better."
"I enjoy the query language, but it could be a bit more user-friendly, especially for new users who come across it... They should push it more into a natural language style as opposed to a query language."
"There is a little training online, but it'd be cool if ExtraHop provided certifications. CrowdStrike does elective training that gives you a certification as a Falcon administrator. It'd be nice to see ExtraHop have something like that"
"The solution’s pricing could be improved."
"They used to have the ability to decode Citrix sign-on, setup, and tear down. Unfortunately, Citrix has stopped sharing that knowledge. Citrix has continued to change its model of processing, making it harder and harder to troubleshoot."
"I would like to see more cloud capability."
"The solution should include more support protocols."
"Agent management could certainly use some focus. It should also be a little bit easier to work with collections. We should be able to nest collections within collections. There should be better nesting."
"ExtraHop Reveal(x) could improve by allowing a longer look back in the feature. Right now you have a limit of 30 days to look back on your activity. I've used Darktrace before, and they allow you the ability to play back events. This would be a good feature to have in ExtraHop Reveal(x)."
"Netflow - Processing Netflow can be cumbersome as it requires triggers to truly gain value and insight. This in turn can add a bit of load to the hardware. The focus of ExtraHop Reveal (x) is live packet data."
Arista NDR is ranked 8th in Network Traffic Analysis (NTA) with 14 reviews while ExtraHop Reveal(x) is ranked 5th in Network Traffic Analysis (NTA) with 12 reviews. Arista NDR is rated 9.0, while ExtraHop Reveal(x) is rated 8.6. The top reviewer of Arista NDR writes "Gives us network layer visibility into things that may not be covered by other monitoring tools, such as shadow IT". On the other hand, the top reviewer of ExtraHop Reveal(x) writes "It helps you visualize how data moves across your network". Arista NDR is most compared with Palo Alto Networks Advanced Threat Prevention, Vectra AI, Trend Micro Deep Discovery, Cisco Secure Network Analytics and Aruba IntroSpect, whereas ExtraHop Reveal(x) is most compared with Darktrace, Vectra AI, Corelight, Cisco Secure Network Analytics and ExtraHop Reveal(x) 360. See our Arista NDR vs. ExtraHop Reveal(x) report.
See our list of best Network Traffic Analysis (NTA) vendors and best Network Detection and Response (NDR) vendors.
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