We performed a comparison between Atera and GFI LanGuard based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management."I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"The most valuable features of GFI LanGuard are the vulnerability assessment, it provides us with substantial insight into what applications are running on the endpoint systems and what vulnerabilities are there in the running applications. The second would be the assets tracking. I'm able to see in the network whether my endpoint server is operating and if all the other IT equipment is running in the environment. Additionally, GFI LanGuard is not heavy on system resources. It gives a competitive advantage over others."
"The initial setup was easy."
"The most valuable feature of GFI LanGuard is its email spam feature."
"The most useful features of GFI LanGuard are vulnerability assessment and patching solutions."
"I like that the solution can block users from unnecessarily putting devices on the network."
"The most valuable feature is that I am able to patch third-party solutions."
"The solution is easy to use and integrates well with other operating systems."
"It is helpful to patch and scan vulnerabilities."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"The billing module has a standard layout which is too limited for my needs."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"Customization could be improved."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"Having more freedom to perform identity access management would be great."
"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"When you want to uninstall software from an endpoint, sometimes it becomes very problematic."
"GFI LanGuard could improve the rollback feature. If we have installed the wrong we have had some issues with the rollback function. Additionally, more input from GFI LanGuard for the custom software push install."
"GFI LanGuard can improve by adding asset tracking."
"GFI LanGuard can improve by adding more modules, such as asset control or asset inventory."
"The only drawback with GFI LanGuard is that you cannot directly integrate it from the Outlook email; instead, you have to first log in to the site to make changes."
"The version we are using only allows one person to use it at a time and does not allow multi-users."
"The documentation on how to use this solution in a Linux environment is not clear, which is something that should be improved because it is complicated."
"If GFI LanGuard had a cloud version it would be better for people that are working from home."
Atera is ranked 10th in Patch Management with 12 reviews while GFI LanGuard is ranked 9th in Patch Management with 10 reviews. Atera is rated 9.2, while GFI LanGuard is rated 8.0. The top reviewer of Atera writes "Pay just one price for unlimited devices and remote features enable easy access to all end points regardless of their location". On the other hand, the top reviewer of GFI LanGuard writes "A scalable, competitively priced solution with a good ROI and easy setup process ". Atera is most compared with NinjaOne, Datto Remote Monitoring and Management, N-able N-central, Microsoft Configuration Manager and SuperOps.ai, whereas GFI LanGuard is most compared with ManageEngine Patch Manager Plus, Microsoft Windows Server Update Services, Microsoft Configuration Manager, Ivanti Patch for Endpoint Manager and BigFix.
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