We performed a comparison between Automic Workload Automation and Fortra's JAMS based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Automic Workload Automation is highly appreciated for its strong performance, flexibility, and straightforward setup process. Fortra's JAMS receives accolades for its exceptional job tracking abilities and efficient automation functionalities.
For Automic Workload Automation, suggested enhancements include the adoption of industry standards and seamless automation processes, better language support, a more intuitive interface, enhanced web-based functionalities, and improved file transfer management. Fortra's JAMS could benefit from improvements in terms of user-friendliness, search functionality, available training resources, handling of exceptions, reporting and dashboard capabilities, source control features, documentation quality, access permissions management, resolution of connectivity issues, and notification system.
Service and Support: Automic Workload Automation's customer service has been met with varying feedback, with some expressing concerns regarding response times and challenges in contacting the support team. Fortra's JAMS customer service is commended for its responsiveness, expertise, and assistance.
Ease of Deployment: Users have found that the setup process for Automic Workload Automation can take anywhere from one to five days depending on the implementation and project size. Fortra's JAMS is known for its straightforward and easy setup, with users finding it quick and simple.
Pricing: Automic Workload Automation has a high setup cost compared to Fortra's JAMS. Users view JAMS as fair, affordable, and a worthwhile investment.
ROI: Automic Workload Automation does not offer concrete ROI figures, however, the absence of license renewal implies it is perceived as an added cost. Fortra's JAMS has demonstrated substantial ROI by saving time, enhancing productivity, and proving to be cost-effective.
Comparison Results: Fortra's JAMS is highly recommended over Automic Workload Automation. JAMS is praised for its simple setup, capability to handle job dependencies, and comprehensive monitoring and control features. Users find JAMS easy to use, with centralized management and helpful customer support. JAMS stands out with its intuitive interface, superior job dependency tracking, and more affordable pricing options.
"It is easy to manage and customize the system. It performs well."
"Both the stability and the scalability of Automic Workload Automation are great."
"We impose some standards for backup and restore operations."
"The monitoring and troubleshooting features are rich and with the dashboards and other features, automation work is made easier."
"We use it in every aspect of our IT operations, and the scalability is very good."
"They just talked about adding support for hundreds of thousands of agents, and I know it goes up to about a thousand clients per engine, so you can do a lot with that. It's a very scalable solution."
"It is 100% stable. We have no downtime. We have 24/7 production throughout the year."
"The most valuable feature is that I do not have to wait for one job to finish, then manually click on the next one to start. Automation is the best feature."
"The planning capabilities are most valuable."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"For power users, it does not work well for them at the moment."
"There is one missing part in the product concerning recurring tasks. You can schedule a recurring task by a context action, and run it as recurrent, but it creates a time container which can be quit and disappears."
"I would like to see more types of Calendars in the next release of this solution."
"They should work to reduce pricing."
"There is a problem with the installation translation. It is some type of hybrid. We have some parts in German and some in English. It should be completely in German and completely in English. It should be better in the future."
"Some of the things we don't do are mainly because we don't know how to do them. Hands-on training can be expensive, so we find other ways to work around things to forgo the hands-on training. It is also an issue because we are a Linux shop and most trainers are Windows-based."
"The forecast and long-term planning could be made a little better when you work with it in the future."
"When you want to use the entirety of Automic, it is heavy."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
Automic Workload Automation is ranked 7th in Workload Automation with 85 reviews while Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews. Automic Workload Automation is rated 8.2, while Fortra's JAMS is rated 9.0. The top reviewer of Automic Workload Automation writes "A tool requiring an easy setup phase that provides its users with flexibility and flow chart visibility ". On the other hand, the top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Red Hat Ansible Automation Platform, Dollar Universe Workload Automation and AppWorx Workload Automation, whereas Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, Redwood RunMyJobs and VisualCron. See our Automic Workload Automation vs. Fortra's JAMS report.
See our list of best Workload Automation vendors.
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