We performed a comparison between AutoSys Workload Automation and BigFix based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation."AutoSys Workload Automation is a stable solution."
"Automation of patch process."
"It has helped to simplify cross-dependency between MVS and Open systems jobs."
"The CA workload agent has gotten much better. For our organization it's important for us to communicate in a secure fashion between the host and the other platforms, and we are able to do that with our CA product"
"Integration with multiple services and applications across the enterprise."
"Automic Automation Engine provides us the ability to map logic using a scripting language."
"Inherit Dependencies feature reduces scheduling errors for holiday processing."
"We automate recurring processes, keeping track of IT processes controlled worldwide."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"The most valuable feature is the patching."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"BigFix technical support is good."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"Pricing model for distributed should have an Enterprise option."
"The WCC could be improved."
"I am looking forward to more of their dashboard features. I think it would be very valuable for us to have dashboard features that could be delivered to our customers in the form of a URL, and they could refresh that URL whenever they wanted to get up to date performance metrics out of our systems."
"There is a difference between a web interface and the thick client interface. We particularly like a thick client interface, and it has gone away."
"The visibility and control features are somewhat limited."
"Needs better documentation with fully explained examples for some of the job types."
"The lack of documentation, that is an issue. When we do need to bring it down for maintenance, it is always a scary moment for us because we have never had it crash."
"I am not sure whether it is our limitation or a tool limitation because we haven't yet explored it, but whenever we look for different types of reporting, we have some limitations in getting those. It could be because of the way we have set it up internally in our enterprise, but it would be helpful if we can customize the reporting features and some of the alerts that can go out. When we connect enterprise systems, each one looks for a different use case, and if we can get different types of reporting, it will be helpful."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"The reporting and dashboard parts have room for improvement."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"The console interface is not friendly, and requires training before using it in production."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
AutoSys Workload Automation is ranked 6th in Workload Automation with 79 reviews while BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews. AutoSys Workload Automation is rated 8.4, while BigFix is rated 8.6. The top reviewer of AutoSys Workload Automation writes "Helps us manage complex workloads, reduce our workload failure rates, and save us time". On the other hand, the top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". AutoSys Workload Automation is most compared with Control-M, IBM Workload Automation, Red Hat Ansible Automation Platform, Automic Workload Automation and Stonebranch, whereas BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium.
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