We compared Auvik and Datadog across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Auvik excels in SNMP and WMI communication, syslog centralization, and live topology mapping. The solution offers NetFlow monitoring as well as backup and configuration management. Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities.
Room for Improvement: Auvik users would like more flexibility to customize reporting and dashboards. Reviews also suggested improvements in probe deployment and integration with third-party products. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point.
Service and Support: Auvik's customer service is highly rated. Users said it’s convenient to contact support through the platform, and responses are fast. Some noted that problems are typically resolved in a single phone call without the need to escalate. While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region.
Ease of Deployment: Auvik's setup is simple, fast, and customizable, with clear instructions. Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor.
Pricing: Auvik’s pricing structure is considered reasonable and competitive. Licensing is based on the number of billable devices, and users have control over which devices are billed. Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained.
ROI: Auvik users said the solution saves time, improves efficiency, and reduces costs through automation and better insights. Users said Datadog saved them time and improved visibility into security blind spots.
Comparison Results: Auvik is a user-friendly option for network monitoring and troubleshooting. The solution stands out for its support and ease of navigation. Users like its topology maps and centralized log information. Some users noted that Auvik’s dashboard could be more customizable and suggested that it could improve probe deployment. Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews.
"We can manage the entire system across the network and troubleshoot the pain points."
"Credential management is the most valuable feature. It's helpful to have everything in one essential place."
"It also integrates with our ticketing system. We use ConnectWise and having that integration is valuable for billing and for all-around general management. Having one product that can integrate with everything is valuable because we don't have to worry about building out APIs or custom maps to do that for us."
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"Auvik is easy to use. It took some time to set it up, and they were pretty good to us. They offered us around six sessions with a technician to help us set up the monitors we wanted. After we were trained properly, I had no issues using it."
"The network mapping, the logical layout, is the part that I love the most, showing what switch is connected to what switch. I couldn't live without it. That is the big selling point for me."
"Auvik makes it super simple to have sub-tenants and you can then view high-level details from the "parent" tenant, which is our MSP interface, while also diving deep into the client-side and having full access there for assigning client-level permissions."
"The quick alerts in the event the equipment goes up or down is the most valuable feature."
"The mapping is excellent as it allows us to see where elements connect and got us out of a few binds. I accidentally wiped the configuration of three Meraki 48-Port Switches, and we could see each of the VLANs and their configurations using the solution. We utilized Auvik to see how individual ports were configured, which allowed us to get back up with much less effort than if we hadn't had Auvik."
"Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise."
"The seamless integration between Datadog and hundreds of apps makes onboarding new products and teams a breeze."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"I don't have to worry about upgrades with the AWS version."
"It has provided visibility with ease of implementation and allowed multiple teams to quickly onboard it."
"They have a very good foundation in capturing metrics, logs, and traces. It's a very nice tool for that and it allows you to apply these monitoring tools in almost any technology."
"Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"The Wi-Fi side needs improvement."
"Integrating some LLM/AI capabilities into the product that would enable us to use natural language to query the tool and get sensible answers back would be great."
"If I could make a wish list of things that I would like to see from Auvik, I would definitely love to see more vendor integration with specific manufacturers. They've got that integration with Cisco, but it would be awesome to also have that with other major brands, such as HP, Dell, and Lenovo. It should have integration with more vendors, and in general, being able to quickly and easily access vendor-specific tools from the portal would be amazing."
"The search could be slightly more intelligent. If I type in "Dell" and put an extra "L," Auvik doesn't give a suggestion, "Did you mean 'Dell?'" I have to fix that."
"Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms."
"I would like Auvik to alert on IP conflicts."
"The NetFlow app can be a bit compressed and difficult to customize for better readability."
"I'm still undergoing the trial period. My only complaint is that I still don't understand what the license cost will be. More transparent pricing would be massive."
"Automatic configuration backups would be an excellent feature for network devices and access points. The solution could take a backup of the configurations weekly and store that, which would be very nice."
"We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error."
"Even though it is powerful on its own, the UI-based design lacks elegance, efficiency, and complexity."
"Lacks some flexibility in the customization."
"Deploying the agents is still very manual."
"Stability of the product has been a concern for us outside of the primary monitoring agents."
"Datadog could always lower the price!"
"Since the Datadog platform has so many separate features, solving so many use cases, there are often inconsistencies in feature availability and interoperability between products."
"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."
More Auvik Network Management (ANM) Pricing and Cost Advice →
Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 133 reviews while Datadog is ranked 2nd in Network Monitoring Software with 137 reviews. Auvik Network Management (ANM) is rated 8.8, while Datadog is rated 8.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Meraki Dashboard and SolarWinds NetFlow Traffic Analyzer, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability. See our Auvik Network Management (ANM) vs. Datadog report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
