We compared Dell Avamar and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"The most valuable feature is the integration with Data Domain and your VM stacks."
"The most valuable feature for me in Dell Avamar is the automation, which is good for completion."
"Client deduplication."
"The deduplication feature is the best aspect of the solution."
"Avamar's source side deduplication is very strong, it can easily back up remote sites' data, and not much bandwidth is required on the Avamar side."
"We sell Avamar with Data Domain. Data Domain and Avamar work really well together and their compression ratios are very high compared to Veeam, Commvault, and all the other backup software on the market."
"Its deduplication technologies are the best in the market, currently."
"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
"It is an IBM product. With SAP, you are using IBM software to protect it. DB2 and AIX servers are both IBM. Therefore, it is a total IBM solution, which helps."
"The most valuable feature of this solution is the centralized enterprise backup."
"The ability to migrate between media over a long period of time. My customers are long-time users, and they have benefited from being able to move between tiers. They have been able to do this within the product."
"It scales well for the amount of clients that we use with it."
"What I found most valuable in IBM Spectrum Protect is that it allows you to back up physical machines, and its proxy feature lets you back up virtual machines."
"It has increased our security, scalability, and high availability."
"SPIR is Instant Recovery for Spectrum Protect. It sends snapshots using space efficiently and blocking backups to the Spectrum Protect server. It provisions the snapshot from the backup server to the same or new server near instantly."
"Since the technology is reliable, it simplifies the backup process significantly. Now, our focus can primarily be on managing full backups and creating some offline copies."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"I think they could also move more towards cloud solutions. It already has some cloud tiering, but I think that could be more extensive. They should work with all cloud providers and I think in the future they will be on all cloud platforms."
"The solution could improve by having better integration and more flexibility."
"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."
"It lacks support for certain plugins, like SAP HANA, for example."
"The UI is not easy to use. There are other products such as Veeam that are easy to use for the end-user which is why they are moving away from Avamar or Networker."
"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."
"The interface has room for improvement. It's not ideal right now."
"It should have the ability to break down the data that's being backed up. It should have better reporting."
"We are still using TSM Manager for many of our projects to administer our platform because the gap was not resolved with the new Operations Center."
"In the next version of the solution, I would like to see cloud support."
"We did not see any drawbacks to IBM Spectrum Protect before assisting a customer using Windows that wanted to migrate to using UNIX. IBM Spectrum Protect does not offer an option to migrate from other operating systems."
"The previous GUI that they had was slow, and it did not have enough information on it."
"My customers are not always happy with the Level 1 support. Sometimes, it just takes too long for the response to come, which is probably something that needs to be addressed."
"Although I am not a technical user, I would say the cloud integration features could be improved."
"I should be able to backup Linux. I would like SUSE for Linux on POWER. Right now, we have to use Storex, which is a pain to use."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell Avamar is rated 7.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Iron Mountain Connect. See our Dell Avamar vs. IBM Spectrum Protect report.
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