We performed a comparison between Avantra and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very easy to manage and use."
"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."
"You can customize alerts based on need."
"Predictive analysis is a valued feature."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The technical support is fantastic, and they are fast to respond."
"Most features work fine."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The dashboard needs to improve."
"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."
"The machine-learning is lacking and should be improved."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"Automation is currently quite complex and needs to be improved."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"OpsRamp cannot be scaled for big and large company deployments."
"An area of improvement would be application monitoring."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
Avantra is ranked 45th in IT Infrastructure Monitoring with 5 reviews while OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews. Avantra is rated 8.6, while OpsRamp is rated 7.8. The top reviewer of Avantra writes "User-friendly, simple to set up and easy to configure". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". Avantra is most compared with Datadog, AppDynamics and Dynatrace, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Moogsoft. See our Avantra vs. OpsRamp report.
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