We performed a comparison between AvePoint Cloud Backup and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The most valuable features are the email backup and the SharePoint backup."
"It is the only product in the market that offers platform backup."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"The initial setup is super easy."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The product's initial setup phase was super easy."
"General ease of use and performance of the Windows version is the most valuable feature."
"The most valuable feature of MSP360 Backup is its reliability."
"Technical support is very good."
"The solution is easy to access and handles things efficiently."
"The initial setup is very easy. It's not overly complex."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Provides connectivity to a lot of different cloud storage solutions."
"The solution is simple to use and easy to configure."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"It is challenging for small or medium-sized businesses to purchase it."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"The restoration could be faster."
"The graphics are looking a bit old and should be updated."
"The product could be more user-friendly."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The restore time could improve. When we had an issue the restore time was lengthy."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
AvePoint Cloud Backup is ranked 14th in Cloud Backup with 8 reviews while MSP360 Backup is ranked 28th in Cloud Backup with 15 reviews. AvePoint Cloud Backup is rated 8.8, while MSP360 Backup is rated 8.0. The top reviewer of AvePoint Cloud Backup writes "Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". AvePoint Cloud Backup is most compared with Veeam Backup for Microsoft 365, Commvault Cloud, Rubrik and Acronis Cyber Protect, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Quest NetVault. See our AvePoint Cloud Backup vs. MSP360 Backup report.
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