We performed a comparison between AWS Config and BigFix based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is not complex."
"As the solution is a software as a service, the scalability is unlimited."
"In terms of technical support, you will get an immediate response."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"The Asset Management and Auto Pilot are valuable features."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The solution is scalable and provides over 100 rules."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"Installing the instances and performing upgrades is smooth and clean."
"It has plugins development options, which are great."
"BigFix is easy to use."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"BigFix technical support is good."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The solution could improve by having better integration with Apple."
"The pricing could be improved."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Intune lags all of its competitors in terms of report generation."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"The technical support could be improved."
"There needs to be more support for Mac operating systems."
"There is room for improvement in built-in tools, they are not up to the mark."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"The solution is missing a configuration that can assist us when writing our programming languages."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"Sometimes there is a lag time for our users."
"I would like to see more custom content."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The solution’s pricing could be improved."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
AWS Config is ranked 15th in Configuration Management with 3 reviews while BigFix is ranked 5th in Configuration Management with 91 reviews. AWS Config is rated 9.0, while BigFix is rated 8.6. The top reviewer of AWS Config writes "A cloud solution to host application with smooth instance installation and performance upgrade". On the other hand, the top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". AWS Config is most compared with AWS Systems Manager, whereas BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus. See our AWS Config vs. BigFix report.
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