We performed a comparison between Azure OpenAI and IBM Watson Studio based on real PeerSpot user reviews.
Find out in this report how the two AI Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is easy to integrate with our IT workflow."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"OpenAI's models are more mature than Watson's. They offer a wider range of features and provide richer outputs."
"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"Azure OpenAI is useful for benchmarking products."
"The product's initial setup phase was pretty easy."
"We can use the solution to implement our tasks and models quickly."
"The product saves a lot of time."
"Stability-wise, it is a great tool."
"It has a lot of data connectors, which is extremely helpful."
"For me, the valuable feature of the solution is the one that I used, which was Jupyter notebooks."
"Watson Studio is very stable."
"Technical support is great. We have had weekly teleconferences with the technical people at IBM, and they have been fantastic."
"IBM Watson Studio consistently automates across channels."
"The main benefit is the ease of use. We see a lot of engineers in our site and customers that really like the way the tools are able to work with the people."
"The most important thing is that it's a multi-faceted solution. It's a kind of specialist, not a generalist. It can produce very specific information for the customer. It's totally different from Google or any search engine that produces generic information. It's specialty is that it's all on video."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"Azure OpenAI should use more specific sources like academic articles because sometimes the source can't be found."
"One area for improvement is providing more flexibility in configuration and connectivity with external tools."
"Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available."
"Azure OpenAI is not available in all regions, and its technical support should be improved."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"The product must improve its dashboards."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"We would like to see it more web-based with more functionality."
"The initial setup was complex."
"I want IBM's technical support team to provide more specific answers to queries."
"The decision making in their decision making feature is less good than other options."
"It's sometimes easy to get lost given the number of images the solution opens up when you click on the mouse and the amount of different tabs."
"The solution's interface is very slow at times."
"So a better user interface could be very helpful"
"More features in data virtualization would be helpful. The solution could use an interactive dashboard that could make exploration easier."
Azure OpenAI is ranked 2nd in AI Development Platforms with 19 reviews while IBM Watson Studio is ranked 8th in AI Development Platforms with 13 reviews. Azure OpenAI is rated 8.0, while IBM Watson Studio is rated 8.2. The top reviewer of Azure OpenAI writes "Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions". On the other hand, the top reviewer of IBM Watson Studio writes "A highly robust and well-documented platform that simplifies the complex world of AI". Azure OpenAI is most compared with Google Vertex AI, Amazon SageMaker, Microsoft Azure Machine Learning Studio, Hugging Face and IBM Watson Machine Learning, whereas IBM Watson Studio is most compared with Databricks, Microsoft Azure Machine Learning Studio, Google Vertex AI, Amazon Comprehend and Anaconda. See our Azure OpenAI vs. IBM Watson Studio report.
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We monitor all AI Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
