We performed a comparison between BackupAssist and BDRSuite based on real PeerSpot user reviews.
Find out in this report how the two MSP Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found that the backups are usually very successful."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"Backup of the VMware server is the most valuable feature."
"Valuable features include Snapshots and the constant backup for SQL, application services, and Active Directory."
"Their technical support is very good to work with, as they are able to propose alternate solutions to problems that work well for us."
"It made it easy for us to handle the daily backup of endpoints."
"We have seen ROI. The real return is when something bad happens. All the proof of concept work that we did, all the testing we did, it all panned out for us. We're already seeing a return on that."
"I enjoy the ease of the UI and how simple it is to use compared to other products."
"The most valuable feature is its ability to copy quickly. We have about 12 terabytes, and trying to copy that volume size through the file structure would take a week. BDRSuite has a different approach to copying and is much faster."
"The compression, encryption and deduplication features are fabulous and great stuff."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
"Vembu BDR currently supports backups of O365, although it does not currently have an email archiving function to the O365 backups."
"The system died twice and it was apparently the result of corrupted disk sectors. I tried to work with tech support to fix it, but they essentially gave up. So twice, I had to rebuild our server."
"One thing that I reported with the backups: When there are accentuated characters in a path, then we can't restore documents into a folder. There is a bug with the restoration and restoring files with accentuated characters in the path. Hopefully, they have repaired this because otherwise we will restore files and find out that they are not there."
"They need to improve their marketing because not many people are aware of it. People ask me what is Vembu, and I have to explain to them it is a good tool for backup and other things."
"The response time of the support could be improved a little bit. Sometimes, I need to wait for two or three hours to get support. With VMware, we can get urgent support in an hour. Other than that, I'm pretty good with BDRSuite."
"There's a feature that does syncing with AWS Cloud backup online. It's not that straightforward to get it set up."
"I would like to have a different set of products instead of having a single software which does everything."
"I have seen that the BDRSuite user interface can be less intuitive and more challenging to navigate compared to other similar products."
BackupAssist is ranked 7th in MSP Backup with 5 reviews while BDRSuite is ranked 3rd in MSP Backup with 62 reviews. BackupAssist is rated 8.8, while BDRSuite is rated 8.2. The top reviewer of BackupAssist writes "Provides ransomware protection, does good reporting, and is close to perfect for our use case". On the other hand, the top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". BackupAssist is most compared with Veeam Backup & Replication and Acronis Cyber Protect, whereas BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup. See our BDRSuite vs. BackupAssist report.
See our list of best MSP Backup vendors and best Backup and Recovery vendors.
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