We performed a comparison between Barracuda CloudGen Firewall and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The FortiGate controls the user's activities and maximizes my bandwidth use overall."
"We use the filtering feature the most. It has filtering and inbuilt securities. We can create customized rules to define which users can access a particular type of site. We can create policies inside the firewall."
"The wireless control is helpful."
"Security solution with a straightforward and quick setup. It's a stable and scalable product."
"It's very fast and easy to configure."
"Fortinet FortiGate is a security device. It can optimize security on the networks of a company. It actually protects the company from attacks from outside. With FortiGate, you can categorize the users. You can create a group of users that can access all of the websites for their work. You can limit other users' access."
"The scalability is good in Fortinet FortiGate."
"The network security and cloud security are most valuable."
"What I like best about this product are the support and the features."
"The most valuable feature for us is the ability to offer firewall support to our clients."
"We use Barracuda NG Firewall as a border firewall. We trough it to control all in/out Internet traffic."
"Enables us to define user application-level access, so our customers can work anytime from anywhere."
"Add-on features such as Virus Scanning, ATP, and web filtering add another level of protection and block malware before it gets to the end user."
"I think Barracuda CloudGen Firewall is one of the most advanced firewall platforms. I also like that it's easy to get top-level support right away. You get that security, and if you make a mistake, it doesn't break."
"The interface is very user-friendly and it is quite easy to use."
"The features I find most valuable is the VPN and the fact that we can apply our policies to the program."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The solution is stable and reliable."
"The most valuable feature is the ability to drop packets."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"There is no lag in service when accessing the internet."
"SSL inspection is a valuable feature."
"There were quite a few problems with the stability of the system."
"The support costs and licensing are sometimes so expensive."
"Its reporting capabilities can be improved. It should have some out-of-the-box reporting capabilities and some degree of customization. The basic reporting that it currently has is not sufficient to create more usable reports. It needs some sort of out-of-the-box reporting. They try to make customers purchase FortiAnalyzer for this kind of reporting, which is an additional cost. Other firewall vendors, such as SonicWall and Sophos, provide this sort of reporting without any additional cost."
"It needs more available central management."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"They need faster serviceability and more security features."
"The firmware needs improvement because there are bugs when a new release comes through. Sometimes, the configuration changes, and it's a bit harder to see where the fail is. The first time that you have the firmware, it tends to have some issues, and it's better to wait a bit to update the equipment."
"The support team for Fortinet FortiGate needs to be more customer friendly."
"I would like to see the connection improved."
"Its interface could be better."
"The price could be better."
"The technical manuals, at times, have images that don't match the actual screens and are not always as clear as they could be on the configuration."
"A rule for email announcements, when configured hits occur, would be a great improvement for a more efficient experience."
"The administration UI could be better. It should also have better application detection policies."
"The interface should be more user-friendly and it should be easier to configure."
"There is room for improvement in performance and the support language. The support they're providing right now is from a different country, and in our country, there are people—network admins and IT heads—who don't speak English properly. So Barracuda needs to provide support agents who speak additional languages, such as Bangla."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"In terms of user experience, it could be better."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. "
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
Barracuda CloudGen Firewall is ranked 26th in Firewalls with 35 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Barracuda CloudGen Firewall is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Barracuda CloudGen Firewall writes "Feature-rich, robust, and easy to set up". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Barracuda CloudGen Firewall is most compared with Netgate pfSense, Sophos XG, OPNsense, Azure Firewall and Cisco Secure Firewall, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Barracuda CloudGen Firewall vs. Zscaler Internet Access report.
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