We performed a comparison between BigFix and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"We have found the solution is capable of scaling."
"The initial setup is not complex."
"Intune's most valuable features are the device, compliance, and configuration policies."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"Stable product that's easy to set up compared to other MDM products."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"It's easy to use, not complicated."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"The most important aspect of this tool is the security it provides our company."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The installation is easy, it only took two minutes."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The tool's most valuable feature is third-party application updates."
"Good at managing updates and for remote support."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"It should be easier to define policies and comply with those policies."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"There needs to be more support for Mac operating systems."
"Integration with Mac devices requires some improvement."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The product lacks AI, ML, and IIT."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"Its pricing should be improved. It is too costly."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"I would like to see SDK for Web UI included in the next release."
"I want NinjaOne to improve the reports."
"I would like to see more scripts for PowerShell commands."
"NinjaOne's dashboard could be easier to use."
"NinjaOne's pricing and user interface needs improvement."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The NinjaOne distribution server is highly dependent on an active directory."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The graphical user interface could be improved."
BigFix is ranked 2nd in Patch Management with 91 reviews while NinjaOne is ranked 5th in Patch Management with 14 reviews. BigFix is rated 8.6, while NinjaOne is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and Automox, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and Automox. See our BigFix vs. NinjaOne report.
See our list of best Patch Management vendors and best Unified Endpoint Management (UEM) vendors.
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