We performed a comparison between BigFix and OpenText Operations Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."Forensics is a valuable feature of Fortinet FortiEDR."
"The product's initial setup phase is very easy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"NGAV and EDR features are outstanding."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Ability to get forensics details and also memory exfiltration."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"We've had no issues with stability."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution is not stable."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution should address emerging threats like SQL injection."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"Its pricing should be improved. It is too costly."
"The reporting and dashboard parts have room for improvement."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I would like better support on the backend."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"The price is an area that should be addressed because the price is high."
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BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while OpenText Operations Orchestration is ranked 17th in Process Automation with 24 reviews. BigFix is rated 8.6, while OpenText Operations Orchestration is rated 7.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, Microsoft System Center Orchestrator and Appian.
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