Bigin by Zoho CRM vs Odoo comparison

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Zoho Logo
110 views|98 comparisons
100% willing to recommend
Odoo Logo
Read 31 Odoo reviews
564 views|422 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bigin by Zoho CRM and Odoo based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: April 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can add users and products to the workflows."

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"It allows us to organize and improve portfolio management.""With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options.""The solution is easy to use.""It is a stable platform.""Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases.""It is a scalable solution...The product's initial setup phase was easy.""The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization.""We like how the solution is integrated."

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Cons
"Zoho CRM needs to incorporate HRM."

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"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform.""There is room for improvement in Odoo's technical support.""It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities.""The performance can be slightly improved for the customization interface.""It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them.""The tool needs to improve its scalability.""The range of choices and functionalities has space for enhancement.""There is room for improvement in Odoo, especially in enhancing its reporting capabilities."

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Pricing and Cost Advice
Information Not Available
  • "It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."
  • "The cost is expensive but cheaper than some other competitors."
  • "Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."
  • "The price of the solution depends on the use case. However, it can be expensive and we are paying annually."
  • "Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."
  • "Odoo is cheap compared to competitors."
  • "Odoo is an open-source tool. I don't have to pay for it."
  • "On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."
  • More Odoo Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can add users and products to the workflows.
    Top Answer:Zoho CRM needs to incorporate HRM.
    Top Answer:Zoho CRM is a flexible solution where we can add pipeline details.
    Top Answer:They offer three packages – free, standard, and custom. The standard version is priced at around $15 per user per month but requires a minimum of five or ten users. The custom version costs $50 per… more »
    Top Answer:They could thoroughly study the market dynamics of different regions and connecting areas. Although businesses recognize the value of ERPs and are willing to invest, the challenge lies in bridging the… more »
    Ranking
    39th
    out of 169 in CRM
    Views
    110
    Comparisons
    98
    Reviews
    1
    Average Words per Review
    128
    Rating
    8.0
    11th
    out of 169 in CRM
    Views
    564
    Comparisons
    422
    Reviews
    28
    Average Words per Review
    430
    Rating
    8.1
    Comparisons
    Learn More
    Overview

    Sales deals, support tickets, customer onboarding, order delivery, customer testimonials, contracts, and everything in between—Bigin is all you need to streamline your customer operations in one platform. Get started in under 30 minutes.

    Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm13%
    Healthcare Company13%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Educational Organization9%
    Manufacturing Company8%
    Comms Service Provider7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business90%
    Midsize Enterprise10%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise19%
    Large Enterprise48%
    Buyer's Guide
    CRM
    April 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: April 2024.
    771,170 professionals have used our research since 2012.

    Bigin by Zoho CRM is ranked 39th in CRM with 1 review while Odoo is ranked 11th in CRM with 31 reviews. Bigin by Zoho CRM is rated 8.0, while Odoo is rated 8.0. The top reviewer of Bigin by Zoho CRM writes "A flexible CRM solution that helps to add pipeline details ". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". Bigin by Zoho CRM is most compared with , whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Infor M3.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.