We performed a comparison between Bitsight Third-Party Risk Management and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, BitSight, OneTrust and others in IT Vendor Risk Management."Its customer service team responds quickly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The solution is user-friendly."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Offers open ports from an external point of view."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"Cisco Umbrella is easy to monitor, manage, and deploy."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"Data enrichment is the major issue."
"Its factor analysis feature could be better."
"The solution’s benchmarking should be improved."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"They need to improve analytics so they report on more of the specifics of user activity."
"The rule-making process for blocking sites or for blocking characteristics can use some simplification."
"It needs better integration with external threat feeds to improve scoring."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"I feel that the application needs other characteristics that are available with other applications in the market."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
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Bitsight Third-Party Risk Management is ranked 2nd in IT Vendor Risk Management with 5 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Bitsight Third-Party Risk Management is rated 8.6, while Cisco Umbrella is rated 8.8. The top reviewer of Bitsight Third-Party Risk Management writes "User-friendly solution with robust patch management capabilities". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Bitsight Third-Party Risk Management is most compared with SecurityScorecard, RiskRecon, Microsoft Secure Score, UpGuard Vendor Risk and Tenable Lumin, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
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