We performed a comparison between Bitsight Third-Party Risk Management and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two IT Vendor Risk Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its customer service team responds quickly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The solution is user-friendly."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Offers open ports from an external point of view."
"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."
"This solution helped us with the centralization of our governance data, so we could house all of our controls in one place. We could use that central repository of all our controls to build our risk management strategy and our policy and governance. So we could use controls as a central library and build policy, and then build risk management around it."
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"Makes auditing much more convenient."
"Solution is scalable."
"The Advance Workflow feature simplifies things."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"Its factor analysis feature could be better."
"Data enrichment is the major issue."
"The solution’s benchmarking should be improved."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"If you need to integrate the RSA products with another SEIM solution, then it doesn't work properly."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"RSA Archer might be a bit expensive for small companies because it's a vast tool."
"The financial area of RSA Archer has room for improvement."
"The solution can be a little slow due to the Silverlight feature."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
"Some areas are not truly automated but are only scheduled."
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Bitsight Third-Party Risk Management is ranked 2nd in IT Vendor Risk Management with 5 reviews while RSA Archer is ranked 1st in IT Vendor Risk Management with 38 reviews. Bitsight Third-Party Risk Management is rated 8.6, while RSA Archer is rated 8.0. The top reviewer of Bitsight Third-Party Risk Management writes "User-friendly solution with robust patch management capabilities". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". Bitsight Third-Party Risk Management is most compared with SecurityScorecard, RiskRecon, Microsoft Secure Score, UpGuard Vendor Risk and Tenable Lumin, whereas RSA Archer is most compared with OneTrust GRC, IBM OpenPages, MetricStream, Workiva Wdesk and AuditBoard. See our Bitsight Third-Party Risk Management vs. RSA Archer report.
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